Harwoods Volvo Croydon Coulsdon CR5 2AR

"I had a problem with my Volvo and urgently needed a fix and an MOT. The people at Harwoods were just excellent. Ragini in particular was a joy to work with. she always made sure I had the info I needed as she navigated delivering the service. They sent me a video of what was found and what needed fixing. I never felt out if the loop, and as a customer, even though cars always cost money, I am left feeling I am better off than when I started. They have been really good and I am grateful."

"Super efficient service at Harwoods. The staff are extremely knowledgeable and kept me informed on the progress of the work being carried out on my car. Highly recommended. Update.. the car went in for its first service in my ownership. I cannot fault the whole experience I had with the team there yesterday. I was sent a video from the tech who worked on my car, showing points which needed to be addressed. A good experience again!"

"Looked around for a while to find somewhere to take my Volvo to resolve a warning light under warranty. Good availability at short notice, knowledgable and courteous staff, fixed the problem quickly. Very slick and professional operation."

"The staff have been super helpful on the 2 occasions I've taken my car there! Kyle first and then Maurice! Great gents. You also get a complimentary super car wash (far better than the road side ones) after getting your car looked after without paying a dime!"

"Having had my car in for weeks and unable to fix the fault, using excuse it was ‘miss-fuelled’ as reason HP fuel pump broke despite us being only owners and never ever putting wrong fuel in!! I had to give instructions via email on correct procedure of what to do when replacing HP fuel as clearly they didn’t know to be checking the fuel lines or tank, if injectors had been blocked! As I then had to replace all injectors and rail, I suspect when HP fuel pump replaced they didn’t check filter/tank or lines to see if swarf in them .Only to finally get my car back with the paint being scrapped off the front bumper which wasn’t there when it entered the garage as I have the recovery truck pictures to prove and yet still no response how they plan to sort it out or even give an apology. All those with Volvos in warranty periods sell your car once out of it, as Volvo don’t care and no loyalty despite having had my car serviced and work done there since new 7 years ago."