Pragnell

"Pragnells Leicester really is an incredible place to shop, they came through for me today with the purchase of my dream Rolex. What a team! Special mention for the outstanding service from Russell and Barbara who really looked after me, made me feel comfortable and relaxed, they are very professional, genuine, and very knowledgeable about their pieces. Will be back very soon with my wife to tempt her into some new jewellery! Thank you for a thoroughly enjoyable experience, highly recommend!"

"Rang many Rolex dealers and Graham at Pragnell talked to me as a valued customer even if I was asking for are watch that is almost impossible to get. Do not go anywhere else, manners cost nothing and go a long way. One phone call for 5mins and I was impressed."

"Just want to start of by giving a huge thank you to Dermot, from the Pragnell Leicester Branch. I went in to Collect myself for a watch, Dermot was very polite throughout, we talked watches and had a great conversation, advised me on other watches I was interested in, explained everything and answered all questions I had, not just that, the little things like greeting me as I entered, he pulled out my chair for me so I could sit down, was very attenuative and just treated me with the utmost respect, which means a lot to me. Dermot thank you again very impressed by your customer service, extremely respectful, very insightful, extremely polite, just overall 10/10- from start to finish commendable service. Any serious watch collectors or even people trying to buy their first definitely recommend going through Dermot at the Pragnell Leicester."

"An incredible experience to go into the Leicester Branch and pick up our first Rolex. Dermot has been incredible all the way through, we met him a couple of times in the store and he was very professional and honest about the watches. He helped me make a good decision by taking me through the options. It was great when he phoned to tell me the watch was now available. The people working here are all very professional and welcoming. Great experience during the collection. Thank you so much!"

"Well Charlie thank you very much for inviting me & Trish to the 2022 exhibition Patek Philippe collection. When we arrived the showroom was very busy indeed ,lots of customers. We were given a lovely welcome and was told that Russel would be a few minutes so we had tea & coffee very nice. Having spoken to Russel before when we purchased our watches, he made us very welcoming and processed to show case the fabulous 2022 collection of new watches having seen some of them before from afar but the new additions were very nice indeed. We both had a excellent time yesterday afternoon looking and trying on most models, and Russel was extremely knowledgeable and answered all my questions. Hope to see you soon !Thank you again Stephen & Trish"