Citadines Apart'hotel Holborn-Covent Garden London 94-99 High Holborn, London WC1V 6LF

"Good Apartment Hotel for stay during visit in Holborn. They also have option for Breakfast however as this place is surrounded by several food joints, I didn’t opt for it. Rooms are neat & clean. Laundry facility is also available for those who want to use. Kitchen have good amount of utensils, which can be used if one decide to prepare own food."

"I stayed in room 513 on an overnight work trip and was pleasantly surprised by how much I enjoyed the stay. The apartment room felt clean, tidy, well equipped and spacious and the bed was perfect… not too soft or too hard. I got a very good nights sleep and woke up feeling refreshed as the room not only had a comfy bed but the temperature was perfect too and it was nice and quite was no noise from other guests to be heard and I also felt safe as the team down on the ground floor were welcoming, friendly and helpful and clearly vigilant of who was coming into the hotel. You also cannot gain access to the lift or stairs up to the rooms unless you have a room key."

"Not a bad place but rooms are overdue for a refresh. Furniture have signs of age as shown in the picture. Kitchenette is great to have, no doubt. Staff not overly friendly. Location is very good. Breakfast not the greatest and there are much better choices in the vicinity. Overall, I would not stay there again"

"Excellent location in central London. A few steps to Holborn tube station make it easy to get around anywhere. Lots of bus stops too, very convenient location to get around the whole city. The room was nice, but the interior was outdated, and some things (such as the shower head) did not work. I would stay again simply for the location."

"I stayed here for a month from Sept to Oct, 2022. It's a highly over priced place. Initially, they said breakfast was not included although I had booked it. Then after around 5 days, they said it's there. The elderly lady at breakfast would rush with the register to make the breakfast entry, and you would have to write yourself when you have plate in your hand and trying to take something, she would insist that you 1st write by physically interrupting you, not even allow you to sit. The fridge didn't work at all. I lost a lot of food. Once I had gone to ask what to do about garbage and the black guy at the reception curtly said do it yourself, we don't do that. After that, I was hesitant to ask anything at the reception. I couldn't wait to leave the place but was still looking for a house. After some days, they suddenly blocked my card. One day as I was entering the place, my card didn't work. I asked at the reception what happened and they very rudely said your breakfast has not been paid. If I didn't pay, I won't be allowed in. I requested that I talk to my booking agency and they replied, pay by tomorrow else we will block. The payment was made promptly. Mind you, the very hefty room fee was already paid. They raised a proforma invoice and charged for all days, even when I didn't eat and future dates. I went to the reception multiple times to ensure they don't again block my access as their treatment gave me a lot of anxiety. I still tolerated the place but the worst was the rude staff, except a specs wearing girl (South Asian / Indian looking) who was always nice. They sent me a small card and some toffee after the blocked card incident. I actually did't want to write the review. But sometime back, I went to ask if they had found a charger I might have left behind, my bad luck the most rude staff was there and as expected he said no, without checking. This was 2nd Nov around 8:45 pm. Overall terrible experience."