Williams Lester Accountants and Tax Advisers in Cardiff Ty Glas, Llanishen, Cardiff CF14 5GH

"Very poor service. Nearly made us late with our Charity Commission accounts. We ended contract and they overcharged us. We are chasing repayment over last 3 months. Very very unprofessional"

"Disgusting & unprofessional promised the earth delivered nothing. I have lost all respect for David poole he is nothing but a wide boy"

"Williams lester are by far the worst experience I have ever had, nearly lost 2 houses (rental/purchase) due to tax calculations not being submitted and lack of communication with mortgage company and reference company. I needed to apply to become vat registered, their fee was a little over £1400. After all the trouble with the houses I decided to depart, Ryan agreed and was happy for the new company to deal with the VAT and that a refund would be sorted provided I sent the email to confirm I’m moving accountants. 4 months later I now have the debt collectors involved, Williams lester claim the money was ( a back date of payment as they wasn’t charging me enough) but made no effort to write a new contract or let me know of price increases through email or phone. If you chose Ryan (Merthyr branch) then all your booked are completed in Cardiff branch, so if you need any documents ASAP, then it could take weeks, don’t reply to emails or phone calls both David and Ryan. Accountants certificate and reference costing £225, I can’t get a simple invoice off them after numerous attempts through email. I now have no option to take legal proceedings to get my money back, if you have read this review, you have been warned."

"I've been using this firm for my accounts for years and I have to say they are brilliant and very helpful. Forever putting up with me giving them data last-minute... always manage to turn it around and get submissions in on time!"

"We employed williams lester to compile and submit our annual return. We were initially impressed by the service and especially by the use of electronic documentation. Unfortunately, when we raised a number of retrospective queries williams lester were utterly dismissive and shirked any kind of professional responsibility. Unfortunately on that basis alone we cannot recommend their services. Only now is the true incompetence of David Poole coming to light, as we discover the mess he made of our last tax return."