London Hilton on Park Lane 22 Park Lane, London W1K 1BE

"I stayed here for business, 11 nights. This was a great location for most everything. Quite close to the tube and walkable to shops and restaurants. The breakfast and the breakfast staff are outstanding! The breakfast staff is very attentive and friendly. The rooms are very comfortable with beautiful views, at least my room. I had a couple of issues with my room the first day, but they quickly resolved everything. It’s not a brand new hotel. They gave me a free drink at the Skyview bar as an apology. As I am a gold member (Diamond after this trip), I was disappointed I wasn’t upgraded to the executive lounge. This is the first Hilton hotel that has not upgraded me to include the executive lounge. For someone traveling for business, the desk chair was not incredibly comfortable. I wish they would have chairs that adjusted for us shorter people. I had to pile pillows on the chair to make it comfortable to use my computer. But overall, I really enjoyed this hotel, and would not hesitate to stay again."

"We loved our recent stay! We went as a last minute long weekend trip and arrived later than usual due to a flight delay. The staff was so accommodating and welcoming. As a diamond member, I was upgraded automatically; however, the staff further upgraded us to the Park Lane Suite which was excellent and bigger than most NYC apartments. Alisha was excellent and even arranged to have distilled water sent to the room for my husband’s cpap machine. Breakfast had a decent spread with the buffet and with the possibility of ordering hot foods and the service was excellent. We used the executive lounge a few times which is one of the nicest and cleanest I have been to compared to other properties. We had drinks at the Sky bar which had a nice view. The location is excellent. Black cabs are waiting outside so it is easy to get around and walking around Mayfair at night was lovely. Overall, we had a great experience and I am happy I chose this hotel (I did tons of research prior to booking)."

"5 stars for the service and location. Taxis, buses were easily accessible due to the location. Some major attractions nearby at a walking distance. Great ambience overall. The service was excellent. We got a yummy complimentary dessert to celebrate our anniversary. Housekeeping was readily available. I gave three stars for the room as the furniture and fixtures need refurbishment. There was rust on the shower and the bathroom fixtures which was a real disappointment considering the price of the room and compared to the gleaming and shining bathrooms in other 5 star hotels. The fridge had a smell and was really old, probably hadn't been used in a long time. The temperature control should be modernized."

"Attended our office Christmas party here last week and it was good. On entering the hotel, you will find yourself in the lobby. The interior design and decor of the lobby is reminiscent of the 1950s. It is spacious and beautiful. There is wheelchair access but you will have to inform staff in advance so that they can support you. The lifts are wheelchair/pram/pushchair accessible. The stairs are swirly and big with enough room for people to walk up and down without crowding each other. Our party was held in the Wellington ballroom. Lovely decor and easily accessible to the toilets. I didn’t stay at the hotel but it was busy there. It’s in a prime location for central London. Staff were great. Had a lovely day."

"Check in was smooth and greeted with champagne. Room had an incredible view. Staff were super helpful. I found the rooms to be quite outdated, but you do get a certain standard. Nice alternative considering the other options in the area."