The May Fair, A Radisson Collection Hotel, Mayfair London Stratton Street, London W1J 8LT

"A great place to stay in central London. Very comfortable. The check ins/out are really simple and effortless. The staff are committed and go out of their way. Go try the bar - you won’t be disappointed. The cocktails are so good!"

"Ah institution in London! What an amazing stay. The common areas of the hotel are elegant and well kept. I loved the decorations in the corridors and at the lobby. The rooms are convenient. The old style of them immerse you in the old London. The staff is incredibly helpful and kind. The breakfast is super! The restaurant is top level. The bar will surprise you with its diverse clientele and delicious cocktails. The location is wonderful and surrounded by designers’ clothing shops and top rated restaurants. Big yes for this hotel!"

"My husband booked us a spa day at the Mayfair Spa as it is our anniversary. It was standard and really not worth the money but I will review that separately. Let me start off by saying: all staff members in the lobby and behind the hotel reception desk were cold, rude and unfriendly. On our way out, we asked a gentlemen at the Reception desk if there was a small prayer room. He proceeded to give us a dirty look and said no. My husband then asked if there was any space or room that he could quickly pray in. He said no again aggressively. He gave us a rather rude look. There was no apology, smile or any form of conversation. You literally work in hospitality. I understand if there really wasn’t a room to pray in, but ‘human to human’, it’s not difficult at all to speak politely to people. He could have just said ‘sorry, we don’t’ with a smile. Your job is to talk to people. It’s not hard to be polite or respectful. It really put a damper on our special day and we both felt extremely upset after being spoken to in that manner. I didn’t catch a name but it was someone working on 4/1/23 at 3pm. A so called ‘5 star hotel’ which boasts of class and service. I wholeheartedly disagree with that statement and I am so thankful we chose not to dine or stay there."

"So this hotel is not cheap, yet the rooms are tiny. very clean. the service is good until you go to breakfast, first there's no Veggies at all!!! five days in a row service is terrible we got the omelet before the coffee or the toast. the waitress took out order and disappeared. On the third day, we have waited so long we got informed the kitchen was closed they're getting ready for lunch, so we didn't even get to order. Bottom line: for what we paid here we can get better service elsewhere."

"I went for one night with a friend for a special occasion and everything was amazing. We received an upgrade from the house to a family room. It had two queen beds and two bathrooms, just for two of us! At the arrival, there was an amazing bottle of Prosecco, a card and some chocolate strawberries waiting for us to celebrate our special occasion. The bed was very comfortable and was a shame when I had to leave early.. I would have loved to have a lie- in! The lobby manager Anna was very professional and kind. I really enjoyed my stay and I hope to get back as soon as possible."