Vets4Pets - Bridgend Waterton, Bridgend CF31 3TN

"I was seen on time. When booking the appointment for the vaccination I was told that the vet would need to do a health check on my dog. This would cost £35 and that I would have to pay in advance whilst making the appointment because they had so many people not turn up. The vet who spoke to me took my dog away into the treatment room stating that she wouldn't be long. I have always been present when my dog has been examined by other vets and I found this strange. I was unable to give any input re previous problems. The vet returned 7 minutes later and said that everything was fine and advised me to make an appointment for my dog to have plaque removed under anaesthetic. Taking out the time to do the vaccinations I had paid £35 for a 3 or 4 minute examination. I was told to make an appointment for four weeks time for the follow up vaccination. She gave me an appointment in two weeks. I told her it was for four weeks. She offered me a date four weeks away. We were not here so I suggested the day after. She said that the vaccination would only be valid if done in four weeks so I suggested the day before (27 days) . She again said that it had to be at 4 weeks. I again explained that I wouldn't be here so she reluctantly booked for 27 days. I was very unsatisfied with the whole experience and found them very expensive."

"I had to have my dog put to sleep this morning. The lovely German vet who has cared for Darcie for many years could not have been more supportive & caring. Thank you for making such a tough morning bearable. ❤️"

"I will try to put into words just how amazing the team at Vets4Pets Bridgend is but it is very difficult. The dedication and commitment the team has when it comes to getting your pet better is unbeatable. So so thorough in every check up, follow up, appointment and procedure. The reception staff are always so helpful and accommodating and you do really feel welcome. We deal with Dr Liv Matz in particular and to say she is a miracle worker isn’t enough. She is absolutely incredible. I have never felt more at ease putting my dog in someone else’s hands. She deals with his challenging behaviour with a sense of humour and his plethora of ailments with ease. I honestly don’t know where we would be without Liv. She is a credit to this branch and a credit to Vets4Pets in of itself. You can see her passion and care in every single encounter with our dog. Any question, query or concern you have Liv will answer immediately. We are so so lucky to have Vets4Pets Bridgend looking after our dog at his most critical times, it means the world and more to us. I truly cannot recommend them enough!"

"Our usual vet would not see our dog, who had a number of seizures, until the following day. We were beside ourselves. A friend reccomended vets4pets and we were offered an Immediate consultation. The vet, Neave, was fabulous and explained the process step by step. She was very reassuring."

"Fred just had his first vaccines and microchip with a lovely vet nurse. Booking in was smooth and less than a 5 min wait. Nice staff. Spacious waiting area. Nice and calm. There's also a lift to the floor the vets are on. Good for mums with prams or for people with disabilities etc."