Valley Veterinary Hospital Cardiff Road, Gwaelod-y-garth, Cardiff CF15 9AA

"Can't thank the staff at valley vets hospital enough! My dog Luna got taken in on a Saturday for an emergency appointment as she was unable to stand on her back legs out of no where, Luna was seen my Nia and the pain specialist and had her second lot of X-rays done where I was told they think Luna needs to see a neurologist asap. Luna had been diagnosed by a different vet clinic prior to this and we was told that Luna had a tear in her ligament. The vets from valley vets referred Luna straight away to langford vets and we finally got answers Luna was diagnosed with polyradiculneutris where Luna become completely paralysed. Luna then went back to valley vets for physiotherapy with Nicki and she started hydrotherapy with Alysia. I can't thank them both enough for the support I received from the two of them! They were absolutely incredible with Luna and shortly after Luna began to improve and finally she's now back walking! I definitely think physio and hydro with the girls helped Luna to learn to walk again And they both had a massive part to play in it! I wouldn't have wanted to go anywhere else the support from all the staff were incredible! But a massive shout out to Alysia and Nicki they are a credit to have on your team! I will forever be greatful!"

"Our dog ate some antipsoriasis cream. Valley vets were brilliant throughout - saw him quickly on a Friday night (11pm) and looked after him well for monitoring, bloodwork, activated charcoal, fluids. Answered the phone well, kept us up to date on necessary updates, and even on Sunday night when he had to come back in for a final blood test and it was really busy, we were seen within the hour and even told our calcium result whilst we were there! On Saturday night we had to call them as they didn't call us, but otherwise excellent work.he is all better now and the vets were calm, knowledgeable and reassuring when we went through so much panic."

"All the staff are so lovely here, genuinely all such kind and caring people. The exotic vet, Elizabetta was extremely knowledgeable about rats too. Highly recommend this veterinary practice."

"I took my 2 rabbits for a spay today, the vets were lovely had previous experiences with vets where they didn’t know how to handle vets at all these vets completely knew what they were doing. The exotic animals team is amazing and so friendly. I’ve always thought rabbits would be groggy and hardly move after surgery but my rabbits had surgery about 9 hours ago and are moving like they never had surgery 10/10 highly recommend"

"Although I imagine the staff are well qualified and trained, they were incredibly rude to my partner and we have no idea why. He left with no idea what was wrong with his dog, no explanations as to her behaviour and condition, and with a lot less money in his pocket, and some medication for we don't know what. He was made to feel like her illness was his fault, but we have no idea or explanation as to what her illness is, and it can't have been his fault. They quoted a lower charge over the phone and when he arrived, £40 was added for no reason and he was told "that's just how it is". We won't be going back."