Cardiff Arms Bistro & Hotel Bute Street, Treorchy CF42 6BS

"New management has really improved this place! Staff were friendly, attentive and welcoming. Food was delicious and service was prompt. I haven't been back here in probably a year as it was always so inconsistent under previous management but pleasantly surprised at all the changes that have been made. Would recommend"

"Stayed a night. Arrived at 4.55pm to be told the outside door to the rooms was not working and we had to use the pub entrance. We stayed for a birthday celebration but we were told the pub would shut at 12.30. I said someone should be on the premises for people wanting to come in and out. Their answer was the management won't pay for that. The only way we could get out was through the emergency exit but that wasn't allowed. We were locked in and had to make sure we were back before pub shut. We felt we were dictated to on what time to be home. It seems this isn't the first time this has happened. Parking very difficult as it's on the side of the road. Room was very clean and large Only problem sink behind the door very difficult to get to. You bend gown to brush your teeth but hits the wall and then you bump your head on the shelf (talking from experience) Would I stay again "No""

"Went out for a Christmas meal with friends from the street. Tables were poorly arranged not allowing enough space for people sitting on the bench seat to get in and out. The first course and pudding were excellent. We had to wait well over an hour for the mains and when they arrived the weren't the best. The Yorkshire pudding and stuffing were hard. The vegetables were just warm and not hot. Some of the party did not get what they ordered and just had what looked to be extra stuffing. If a mistake had been made I would expect the manager to come to the tables and explain and offer an alternative. Very, very poor. It seemed the staff were more concerned getting pizzas to customer's who came in after us rather than ensure our three courses came to us in a timely manner. Appreciate the really busy evening for the staff but that is no excuse. For myself not sure I would organise an evening out here."

"The food here is truly special. Had the penne pasta for a starter and the Moroccan chicken for main. Superb flavours from the first to the last bite. The Chef here is a pro. Friendly staff and nice decor too. Went here for a midday working lunch but a cool place for any meal."