Cash Converters 72-74 Kirkgate, Bradford BD1 1SZ

"Complete scam. I returned the tv i bought like a less then a day ago in the shop as it had a problem with the white light going through the lcd screen. They told me no returns accepted as you viewed it in the shop and not online. The only thing i saw when wiewing it was a picture that was displayed on the screen. With that picture i coudn’t see that fault with the white led blooming. So i thought they would accept the full refund, but no. They only game me 70 precent back for what it was worth. However i had to argue for even that. I got the 70 precent of money back, but felt really bad for not knowing that they don’t care about your money and how you feel about losing hard earned money. I get their view, but i only had the tv for a day. Lastly i also had to spend over 15 pound to get the tv back for taxi as they do not do shiping if ordered from shop."

"TIME WASTERS. say one thing over the phone to make me trek all the way into bradford from a different CashConverters just for them to refuse the item at all! when they could have just said that in the first place! if anybody wants a 42" non-smart tv comes with remote, stand and games/dvd rack included. id have been happy with taking massive losses on it cause it was nearly 1000 pound new back in its day, now i just want rid of it for the space. id seriously be happy for somebody to make good use of a decent tv capable of gaming and home theater systems rather than it sitting my hallway, so id let it go for 25-30 pound. maybe even just 20 pounds if you are a worthy cause or would even be willing to come pick it up? Either way. that's the last time i'm letting them incompetent cash converters workers that cant even communicate between stores even while on the phone with each other! which was the whole purpose for the call between stores in the first place! and they still cant relay correct information between stores. this just screams incompetency at my end and now i have wasted my time effort and fuel when if a worker relayed the correct information in the first place and the other worker on the other end being too lazy and incompetent to ask the right questions could have saved a lot of hassle time and fuel, instead of just saying "yeah well buy it but you wont get much for it" which i was prepared for. atleast it could have covered a couple pounds worth of fuel which i was practically guaranteed id get for the tv, the stand and the remote 0/10 would not recommend getting your time wasted and then ridiculously low balled"

"Always friendly staff, good to liaise with and very helpful. Wish they had more Sony stuff. Only criticism and not their fault is that on some days customers come in whom have no idea on how to wash and have never worked this decade. Great store and I have purchased many products from them and they have always stood by them, thus far. Cannot fault this branch. Cheers The Sony Guy"

"An all-around allhadins cave of reasonably priced electronics (and guitars,power tools,video game consoles. I got an Xbox one set,perfect brand new for £200 Inc £50 worth of games and a Bluetooth speaker for my phone thrown in . Never met a more friendly, helpful set of staff.regar customer and user of financial services like pawnbrokers (28 day buy back)"