Voo Vets Battersea 644A Wandsworth Road, London SW8 3JW

"We’ve been using Voo Vets for a while now and have always been happy with their service. Our Frenchie has spinal issues, and went to the Battersea branch for physio. Sophia Kang was super welcoming and friendly, and was amazing with our boy. Her advice and support has meant he’s much stronger and supported and hopefully will continue to have a good quality of life."

"The vets and receptionist were so helpful and professional. They made my puppies feel so special."

"Friendly folks. Always running on time. Pricing standard for vets in London. All in all very happy after nearly 3 years."

"This practice is horrendous, they asked me to leave my cat for all day in a Clinic to find out why he can't walk, so I brought him early in a morning before work to the practice. There was only one girl available to talk to me at that time but it wasn't receptionist (I am assuming that was an owner). She asked if my cat was vaccinated and if not I might be not able to claim insurance back. I ask to leave my cat at the practice anyway as I had to rush to the Office. She made a fuss and had horrible and unpleasant attitude, I promised to call her back as soon as I will hear from the insurer. She said they won't provide any treatment before payment. I called the practice one hour later (while I received a positive response from my insurer) and paid the bill of £700.00 for a full body scan, blood samples etc.. I also asked to clean a small cyst on my cat's head. While I was picking up my cat in the afternoon I was advised that my cat was diagnosed with diabetes and that causes a nerve disability in his legs and they need to investigate further to treat him with appropriate amount of insulin injections etc..they asked to leave a cat for another day or so.. but at that time I put my cat on straight diet and his condition has approved... but Clinic was very pushy with a wiliness for further treatment and I've been told that if I won't progress with the treatment my cat will determine very shortly. I never received any documents confirming that my cat was in hospital or results of his scan or blood check from the Clinic so I asked kindly to sent it across by email. When I received an email there was revealed that they had charged me all this money only for x-ray and blood sample taken in another voo-vet shop somewhere on suburbs, it became clear that my cat never reached the hospital also I never received any documents confirming his diabetics so when I asked for the proof they now told me that actually he is not a diabetic but his blood sugar level is high..... soon after my cat collapsed and that was during the weekend while I had to book emergency services in Streatham Clinic he had a thigh infection and it burst, the doctor cut the leg and cleaned it properly after that my cat was on antibiotics for 2 weeks it all cost me around £300.00 and my cat is now a happy kitty and can run and jump again... Shame on you Voo -Vets shame on you!!!!!"

"excellent customer service ! I want to thank the staff working their through the covid-19 crisis it's not just the NHS looking after our loved ones. I phoned them up Yesterday as my 8 week old puppy was having tummy problems he wouldn't move, wouldn't eat or drink. I got a call back about 45 minutes later from the vet who was very friendly and professional, She asked me to send some pictures to help with a diagnosis which I did and got a reply back very quickly. She arranged an emergency appointment for a couple of hours later. When I arrived the reception staff were delightful and the vet took great care of our little one who was back on his feet playing, eating and drinking very soon after. They also called back today to check on him. I feel it was great value for money and will always be going back. Thanks Lizzie, Lucy and there was another lady I didn't catch her name !"