Well Pharmacy 12 Station Road, Radyr, Cardiff CF15 8AA

"Disappointed with no stock on shelves but the pharmacy staff are doing well obtaining and fulfilling prescriptions on time. I have seen the staff being shout at, even though the fault is not with them. They do go above and beyond, and myself and girlfriend, don't have any issues."

"What can I say. The staff at this pharmacy are loving and caring. Friday the 25th I was amazed how one of the colleagues working at the branch helped 2 sick people. This is what we need in this community, I can't praise them enough for what they have done, and definitely made the place a turn a round. Well done. I will definitely be coming back to this pharmacy and bring my family along too."

"Sadly this pharmacy absolutely never has enough medication. Since moving to Radyr I have been here maybe 10 times and I’d say 9 out of those 10 the whole prescription was unable to be fulfilled. This always results in needing to come back a few days later which is really inconvenient. I even rang today to confirm the item was in stock but then there was only 3 out of the 4 boxes. I won’t bother trying again. Please sort out your stock ordering."

"Avoid at all cost. Unsure what is happening but I’m pretty sure this pharmacy is planning to shut down. They’re not handling automatic repeat prescriptions anymore and the new staff are incredibly rude and dismissive. My mum had an infection the other week and she needed antibiotics, iodine dressing and special bandages to keep the iodine dressing clean. She was able to get the antibiotics but was told they didn’t have any of the dressings and to come back later. Went back later, they had the iodine but not the dressings, was told to come back at the end of the week. Went back at the end of the week, still no dressing. In the end my mum finished her entire antibiotics course and just told them to forget the dressing seeing as her injection had already cleared up. Ridiculous as she is diabetic and it’s imperative that she has what the doctor prescribes but the pharmacy just didn’t perform to an acceptable degree. Very concerning as the community that depends on this pharmacy to do it’s job is largely occupied by elderly and disabled folk. I would recommend you to take your scripts elsewhere as the waiting times are insane and the staff is rude and unhelpful."