CK - NAILS 17 High Street, Stonehouse GL10 2NG

"A decent enough gel manicure, but three harsh polish removals in a row (gel polish being ground off out, rather than fully soaked) have left my nails thin, weak and brittle. I won't be going back."

"I have been going to Ck nails now for some time along with my daughters ..but will not be going back there again As I was totally humiliated by the owner in front of 2 other clients!! I couldn’t wait to get my nails done and get out!! Great shame"

"Really friendly, didn’t book and they gave a walk in appointment. Very reasonable prices and I am very happy with my nails. Thank you!"

"Was happy with my nails but the day after I got them done, the gel chipped off ( picture one ). I got them fixed with no charge but of course this was a nuisance. 4 days later one of my nails completely broke off ( picture 2 and 3). I then went to get it fixed and they charged me £3 on top of the £30 I had already paid! The nails were clearly too thin and not good enough quality, so shocked they asked me to pay! They also didn’t take very good care when fixing my nail and my skin and nail were very sore leaving the nail salon ( picture 4). Will not be returning and don’t recommend anyone else to unless they want to return to get their nails fixed numerous times!"

"1 star for work and 0 for customer service. Based on my own experience. Dear owner, you have refused to take my payment that I offered several times but took a photo of me instead saying I will be in trouble if I will not let you to remove your poor work. You are an aggressive, rude and very unprofessional man. I found it very humiliating and degrading the way you treated me just because I wasn’t happy with your work. You have refused to re-do my nails as “it was best you could do”. You made me cry, I was so upset by your attitude. Do you really think I have planned to walk away without payment? I came back with my Husband and offered to pay and asked for an apology. You said you want to make all customers happy, well, it works only if they have no complaints. Summarising all of the above: Manicure + shellac = £25 The master hasn’t even cleaned under my nails, the polish on my nails looks messy and not tidy. The owner was aggressive and rude. The owner has harassed and threatened me. I felt humiliated and embarrassed. I have decided to pay and leave as it is because I would not have any chance to sort my nails and I needed it for my holiday next day. Very upsetting and stressful experience. The pictures of the nails have been taken when I was still in the shop. Please see a bigger picture with a background of the shop. Dear owner, money are not everything, yes, you are relevantly cheap but there are so many other shops offering the same service and product, I am not even a little bit worried about finding a right place. Customer service these days is everything and I would strongly recommend to change your attitude. You said you banned me, well, whatever."