Boots 1263-1275 High Road, London N20 9HS

"I had a completely terrible experience here. I was waiting to pay for my items and this cashier ( a blonde European looking lady with short curly hair) had her boyfriend come to her work place and they were kissing right in front of me ! She tried to get rid of me very quickly as I asked her ‘ sorry do you have any other hair oils’ she responded rudely and said no just so that she can get back to kissing and speaking to her boyfriend whilst at work which was totally unprofessional and unacceptable behaviour. I asked another lady for help and she showed me where the hair oils were located when ‘supposedly’ they didn’t sell any hair oils. I’m honestly so upset with my experience and I felt disrespected. This behaviour is unacceptable in a work place."

"Eye clinic is rubbish manager! After take your money, thay will be completely different! Not responsible or polite! Thay tell you lay for type of glass ans service too! Avoid from tham!!!"

"Very friendly staff and quick quality service. I live in Barnet, but prefer with my kids to go to Whetstone boots"

"I would like to share the unique and unforgettable experience I had today at Boots - I have been looking for a new glass frame for over two years now, tried literally all physical and online opticians; few times, I have even ordered from them and the product came faulty or not what I expected at all. Few months ago I also tried my local Boots and just came back home frustrated. I got to the point that I just gave up and kept my broken old glasses, completely hopeless and sad. Today, after leaving the church I decided to pass by my local Boots again just to look around, I saw some frames that caught my attention but wasn't sure about them (at this point I believe God has intervened) and all of a sudden a young gentleman approached me and in a very professional and amazing way helped me to leave the store with my new glasses, including transition lens and anti-glare!!!!!! I really want to praise this staff member and say that Boots has got a GEM working for them. Nowdays, when most of staff members are so careless and useless in business, Boots really got to value AMAR for going above and beyond and truly made my day after more than 2 years searching for the right glasses and lens. I wish AMAR all the very best in his life, you have made an unforgettable difference in somebody's day, not only as a customer but as a person. People like you make us believe that there are still kind, honest and genuine people in the world. Dear AMAR, as I said when I left the store, I am speechless, words are never enough to say how grateful and thankful to you, I pray and wish that you will be always successful in your job and find right support to develop and get you to the top of your career. Your customer service, knowledge and professionalism is truly 11 out of 10! Please Boots look after and recognise staff like this. God bless you all!!!"

"Terrible. Called to check they had medication my daughter needed and they said as only throne box, they'd put to one side with her name on. Went in and told it would take 15 min. ( To put in a bag ??? ). Waited and waited. After half hour went to ask what the delay was. It wassat right there but we'd not been called. Other meds were also there where we could of really just helped ourselves. They were not busy. We were only ones waiting."