Regus - Cardiff Gate Business Park Malthouse Avenue, Pontprennau, Cardiff CF23 8RU

"I signed up to Regus Cardiff gate September last year for their "month to month" co-working space. When it came to signing my contract, it was quickly switched and was rushed into signing a 6 month contract (which wasn't clearly visible when signing or even pointed out to me). After I signed the contract I received a welcome email stating I had just signed up for a month to month service and "welcome". After the couple of months, I realised Regus wasn't for me and decided to cancel my contract. Each month I would pay high deposits, high car parking fees and the service wasn't all that great. It was here they realised the mistake and just have ignored it stating "you signed it, your problem now". The whole experience has been a let down from start to finish. The offices are nice but not worth it. There are much better options around now (like Tramshed Tech in Newport), and would urge people not to waste their money here."

"** DO NOT USE REGUS CARDIFF GATE before reading this ** Customer satisfaction is clearly NOT a driver for them. Have a business address service with Regus Cardiff Gate, sent parcels that were within the contractual dimensions. Then centre team state maximum parcel size is A4 which contradicts the house rules and which they have subsequently confirmed is a mistake. Had to cancel several parcels en-route at a significant cost. Barely 48 hours into the contract and they have cost me over £1000 and that’s before the cost of delaying items needed for a marketing campaign. Based on my experience as a tenant I should have known better than to go back there for any type of service. Reasons separate to the above such as ignoring emails and toilets that will make your skin crawl etc... separate matters which I will review separately."

"Loved working at Cardiff Gate - the staff always were friendly and flexible. Laura and Team do a great job there in not always easy circumstances. Good location also, although car parking situation could be improved."

"Have operated out of Regus Cardiff Gate for over 6 years as both office and training venue. Excellent location, good rooms and helpful, friendly staff. I use the meeting facilities at Regus every month for 3-4 training days - so that probably says enough. But the facilities are good - rooms, projectors, seating, light, good wifi. Visitors and students find the venue perfect - great for M4, A48 and A470."

"Going into Regus Cardiff Gate every morning seeing the extremely professional staff with their smiley faces is a nice way to start the day. The facilities are modern and well maintained. All staff will go above and beyond to help, nothing is too much trouble for them. Exceptional service and would highly recommend."