The Avenue Veterinary Clinic 10 The Avenue, London W13 8PH

"Putting aside the fact that a trip to the vets is expensive I found the Ave vet a breath of fresh air. Didn't have to wait long for appt which was a change. Vet was knowledgeable and it was possible to jave a real conversation rather than just be told 'do this'"

"I’ve decided to write a comment as the below reply from the practice is not true, I am and have been a client of this practice for over 5 years. In my opinion, the dynamic of the practice has changed which has influenced this poor review. The clinical aspect of the service is ran by locum vets, rather than a permanent vet. My dog is my absolute world and it’s important to me that I am able to build a trust and rapport with whoever is seeing them. Consistency is a key factor in this. I also noted difficulties in getting appointments sometimes. Due to this, I’ve gradually transferred my dogs care elsewhere."

"Under new ownership, and the popular vet Roland is longer seeing patients. A disappointment for those of us who prefer an experienced, sympathetic vet we've met before to the pot luck of locums. Recently I wanted my dog checked for a possible eye infection, and the first appointment they could offer was a week away. Today I needed an emergency consult and they had no vet on duty at all. Frankly poor. Good range of petfood however, including raw diets, plus quality harnesses and leads etc."

"have been taking my cats here from the beginning. the treatment and care has always been incredible even throughout the pandemic and now with vet staff problems nationally. all of their staff including the nurses and receptionists are so helpful. they do their best to get you an answer or solve your query as quickly as possible. they are not the cheapest but paying for the top service they offer is no problem!!!"

"Dr Roland and team have treated our dog from puppyhood over the last one year. This has included routine vaccinations and advice as a puppy, spaying operation, and then a recurrent and difficult infection that requires several visits and treatments. Dr Roland has always provided perfect clinical management and excellent and clear advice, and I feel very thankful to have him as our dog’s vet. The rest of the team are always very helpful and polite and I could not recommend this vet practice higher."