BunkHouse 93 Saint Mary Street, Cardiff CF10 1DX

"No-nonsense lodging at a good price; bunks with pillow and blanket, showers, 10:00 AM checkout. Excellent location in the heart of the city activity and just down the street from Cardiff Castle. Bring a towel, zipper lock, and data puck. Be kind and you will find humanity."

"yeah I mean it's a place to sleep for a night, and for that it's fine. It's very obviously I cash grab though, with as many bunks crammed into one room as possible, bathroom doors that don't latch, and no common area. It's hard to even find a spot to charge your phone. It's too bad because with a little bit of care, it could be a decent hostel. As it is though I wouldn't recommend it except as a last resort. Also I reserved a bunk online in the 6 bunk mixed room, but ended up getting put in the 14 bunk mens room, so that didn't help my perception of the place."

"I had a 3 nights reservation last week. Since I knew I had to check in late I checked the website which said "our FRIENDLY staff...are available 24/7". Turns out both are a big LIE! Arriving at 11pm no one opened the door or was answering the phone. 4 other people had the same problem, some of them were waiting since 9pm. So I kept ringing the bell and waited in front of the closed door until midnight until I decided to look for other options. By 1am I found a hotel (on the 11th try) to sleep. The next day I went to the Bunkhouse Hostel to check in. The very rude reception lady told me it was own fault no one opened as "I was not in time" (website said 24/7 open, no opening time mentioned in confirmation email). When I asked her to refund me the night she told me I am being disrespectful and that I have to leave the property. I didn't even get the reservation fee back. I have never ever experienced such unfriendly staff which absolutely did not care about their responsibilities for their guests. I would highly recommend to look for other options in Cardiff (which are easy to find if not 1am). I did not see much of the hostel from the inside, just the reception. It smelled like inside of a deep frier."

"The lady / cleaner was very rude and not friendly. She just badged into the room without knocking and waiting for us to let her in the room. The prices is not self explanatory and it’s a different price when you check in . Being friendly to your clients is very important."

"I had a comfortable and pleasant stay at the Bunkhouse in Cardiff. The location was perfect and the staff were helpful. The guys in my room were all pretty quiet and were all very considerate and I slept reasonably well. Unfortunately I only stayed for one night and so didn’t get to meet any of the other people staying there. The bedding all looked clean as did the bathroom facilities."