Premier Inn Cardiff City Centre (Queen Street) hotel 10 Churchill Way, Cardiff CF10 2HE

"I stayed here for two days. Was lucky enough to stay in the premium room. The standards were the usual high premier inn standards but the reason I’ll be back are the staff. They were so kind, friendly and helpful. Made me feel right at home. Each member greeted me with a smile and I never felt like a burden if I had a question. Amazing work to the team I’ll be back thanks to you."

"Needed a hotel for one night after a works Christmas party and this one was perfect. It only cost £40 for one night and the hotel looks great. The rooms are typical Premier Inn rooms, but was clean and roomy. The hotel is in a great location, just a stone throw from Capitol. We had the breakfast, which I paid for separately and it was excellent. Food was tasty, with plenty of selections. Would highly recommend this hotel if staying in Cardiff."

"A friend and I had a 2 night stay at Queens St Premier Inn. We were allocated a room next to each other. We have both stayed at this hotel before, a few years ago, as well as other Premier Inns. Our rooms had recently been renovated, and what a difference. New carpets, the sofa bed had gone and was replaced with a coffee table and 2 chairs. The shower was a walk in rather than climb over the bath, shiny clean glass not a fabric shower curtain. Good quality shower/ body wash and 2 types of shower head. Still the basic comfortable room, but much brighter. Even the coat hangers had been replaced. The only critics my friend had was that there were no drawers to put clothes in! Didn’t bother me. We were notified before arrival that the restaurant and bar was closed for renovation(apparently opening in December). I didn’t hear any noise from the builders. This didn’t impact on our stay as we went out for breakfast and ate out in the evening. St David’s Centre five minute walk away. There was free tea and coffee in the foyer and pastries with fresh fruit in the mornings. Staff were helpful and polite. No doubt we will be back when are visiting Cardiff again."

"Wow, where to start. I walked in and was ignored by 2 members of staff. Unbelievably both of them on separate desks didn't even acknowledge myself of my friend and got up from their desks and walked right by us. When finally I did manage to book in, I was told, no bar, no restaurant and no breakfast. Unbelievable!!!! Then I get to my room and it looked like the place had been robbed. Not even a shower curtain. It was just really poor all round really."

"Stayed here for 1 night. We have stayed in quite a few Premier Inn hotels , did not really like this one, location good, but room small and not the same look when you normally enter Premier Inn bedrooms this one looked quite dull and dated (318). It's nice to arrive at a hotel, relax maybe have a drink before you go to your room even a nice evening meal, best of all a premier Inn breakfast, not this time sadly last minute email to us, restaurant/bar area all closed refurb, to late to find another hotel, we lost the all relaxing experience. Courtesy., hot drink, pastries and some fruit offered for breakfast, sat on a wooden few chairs in foyer area, not the same , they tried though. Probably will not return to this Premier inn"