Best Western Plus Windmill Village Hotel, Golf Club & Spa Birmingham Road, Allesley, Coventry CV5 9AL

"We booked night away as a treat. Staff were lovely from start to finish, nothing too much trouble. Lovely double room overlooking golf course the complimentary fruit platter and juice was a lovely touch. We made use of the gym, pool and sauna room. Only downside was our experience in the restaurant. It was a little chilly and not sure if kitchen had forgot us, we only ordered main meals and waited about 1hr for it, the staff were apologetic and chased it as priority. The meals were nice but not very hot. Having said this we will be returning but would probably eat in the bar area next time. It's lovely location, not far to travel and we came away very relaxed."

"Rooms old, many stains on walls and floors, random tissue in corner of room, couch bed very uncomfortable. Shower temp either hot or cold - pressure not maintained. However, the staff are great, service at breakfast wonderful and the breakfast selection is immense. I really liked the dining area, shows what some updating can really do. Rooms need this too!!!"

"We really enjoyed our stay. Loved the views overlooking the golf course and countryside. It was nice and quiet. The rooms are small but comfortable, clean has some facilities. We didn't have a bar in our room and a security deposit was taken in case something was taken? We just used what was complimentary. We had a safe which was good. The robes were missing but quickly resolved. Very pleased with the complimentary fruit and soft drink. Loved the overall decor of the hotel and we really liked the restaurant. Breakfast was great. You can customise what you want also. Great choice in continental and full English. I liked the spa area, it has just 1 small pool, jacuzzi, 1 sauna and 1 steam room. I found the jacuzzi to be a little too cold but that's probably how it should be. The steam room could have been hotter, compared to what I am used to. I overheard 2 people saying that the sauna was 'cold' but I didn't try it. I just like steam rooms myself. Need to plan when to use the small pool, can get busy. Some rooms overlook the golf course and have small terraces, our did. We didn't get the time to visit the cellar bat, next time we'd like to! Lovely outdoor seating areas. Ample parking, lovely hotel - we would very much like to stay there again but for a weekend next time instead of just 1 night, whilst perhaps visiting the Warwick Arts Centre."

"I visited here with my group of friends and the chicken starter was tender and good but the main food in the restaurant was dry ,the steak was very chewy and hard and when we asked for gravy they asked us to pay £4.50 extra each for gravy . I have never been to a restaurant where you are required to pay separately for gravy. It would have been better if the price was all inclusive . The manager Marion was very rude to my friends ,when he was informed the cocktail was not good enough, he accused her of trying to get a free drink off the restaurant.  That is very unacceptable. The only reason this hotel is getting a 2 from me is because of the staff in spa. The lady called Emma ,did my facials and she was very skilled and thorough in her job. Thank you very much for a fantastic facials. I will not be back for a stay , and i will only recommend the spa side of the hotel."