Kensington Road Surgery 148 Kensington Road, Earlsdon, Coventry CV5 6HY
About the Business
Kensington Road Surgery is a highly esteemed health establishment located at 148 Kensington Rd, in the charming district of Earlsdon in Coventry, UK. As a point of interest for locals and visitors alike, the institution offers top-notch medical services and personalized patient care.
At Kensington Road Surgery, the team of highly qualified and friendly doctors, nurses, and staff members are committed to providing high-quality patient-centered medical care to individuals and families in the community. The institution offers a wide range of services including general health check-ups, minor surgeries, immunizations, women's health, and much more. Patients of all ages can feel confident in the knowledgeable hands of the staff, with their experience and expertise covering all aspects of primary care.
With a strong focus on building lasting patient-doctor relationships based on open communication, Kensington Road Surgery aims to provide a welcoming and safe environment for every patient. The establishment also takes pride in delivering healthcare with a holistic approach, ensuring that every patient's physical, emotional, and mental well-being is taken into account during every visit.
The institution is conveniently located in the tranquil community of Earlsdon, just a short distance from Coventry city center. Patients can choose to get to the medical centre by car, bus, or train, with ample parking facilities available. Additionally, the establishment provides state-of-the-art medical facilities and equipment, ensuring that every patient receives the best possible care.
Kensington Road Surgery is recognized for its patient-focused approach and exceptional medical services, earning it a reputation as one of the best health establishments in Coventry. Whether you're a new patient or a returning one, you can count on personalized and comprehensive care at all times.
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Location & Phone number
148 Kensington Rd, Earlsdon, Coventry CV5 6HY, United Kingdom
Hours open
Monday:
14:00 - 18:00
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
08:30 - 13:00
Friday:
14:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"Please don't go by the good reviews about this surgeries, these are given by people who work here or thier friends. This surgery actually should have no star. This surgery is in shambles with a very incompetent staff. During weekday in my work hours whenever I call to get an appointment or for any general enquiry, I need to wait for 25 minutes straight. Once through the staff at the reception have no required information. Please leave this surgery if you want genuine care."
"My family and I have been at Kensington road surgery for 30+ years. We’ve always received excellent care, but recently, despite them being short staffed etc they have still ensured we still receive the care we need and deserve. I booked appointments for my Nan both last week and this week and on both occasions she had someone at her home checking her over within 3 hours! The care and compassion they gave her has blown us away and we are very grateful for them going above and beyond despite the high pressure they are under! They have also listened closely to concerns I have regarding my daughter, supported me, gave good advice and signposted me where needed. Dr Latif has gone out of her way to provide amazing care and she deserves a huge thank you! Keep up the great work!"
"Terrible patient service. I have been with this surgery for 15 years but have been forced to leave and register with another GP. The phone is never answered, you have to queue outside at 830am in order to speak to a receptionist to be told that there are no appointments, not today, not tomorrow, not at all and to go to the walk in centre. The final straw came when they refused to offer my 5 year old an appointment. It was quicker to register my whole family at another GP surgery and get an appointment there than it was to wait for an appointment at Kensington Road."
"Absolutely horrendous . I can’t think of words that are fit to describe this surgery, they are un-sympathetic towards their patients and the duty of care they are there to provide, even for children. Numerous calls to the surgery go unanswered and after an hour to an hour and a half of listening to hold music you get through to a snippy person who tells you there are no appointments and to go to the walk in centre. 4 calls to the Surgery and still no prescription sent through to a pharmacy for my daughter. Do not go near this surgery, we have changed surgeries and I highly advise anyone else to do the same."
"Absolute shambles of a surgery. I can never get through to someone on the phone. I can never make an appointment when i have an issue. Had to go walk in centre on a few occasions as its impossible to get anywere with this surgery. I am moving surgerys and suggest everyone else does the same as this establishment is unfit for its purpose. I did eventually get through and the advice was go the walk in centre they have no appointments."
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