Bobbetts Mackan 25 Trenchard Street, Bristol BS1, UK

"We have used Bobbetts Mackan a number of times over many years and have always had first class. We have recently sold a house and Sara Marsh and Elena Hathaway at Bobbetts dealt with this for us. They were both extremely professional, always responded to our enquiries quickly, kept us informed at all times and showed compassion when some complications arose. I would highly recommend this business to anyone requiring support in the areas they specialise in."

"THEY WILL NOT REPRESENT YOU THEY JUST WANT YOUR MONEY!!! Do not even deserve 1 star!! Very unprofessional, rude, do not respond to your emails after the case, and after they have received your money! Ranjit Banes represented my husband and agreed with the judge even when the judge was wrong! Did not defend his case! Judge told him off and Ranjit was petrified! Did not say a word to the judge. Took away the chance to appeal his case as he never had any contact after! Very poor service. WOULD NEVER RECOMMEND THESE SOLICITORS!!!!! and will be taking this further!!!"

"We received a referral to Bobbetts Mackan, and like other negative reviews have mentioned, Bobbetts are incompetent, ill informed, slow to respond, and simply untrustworthy. After more than a few frustrating backward and forward emails between My partner and I, Elena Hathaway and Sara Marsh at Bobbetts, and long silences while waiting for replies, I've given up. We could've been charged £3400 for stamp duty had we not been paying attention and on the ball with our financial figures. When querying Elena and Sara about why we would have to pay SDLT based on the financial figures we provided them more than once very clearly in emails, all we received were generic replies about HMRC's SDLT rules and regulations, insisting that we would have to pay SDLT when Bobbetts were clearly wrong on this. They didn't even ask questions or seek to clarify any misunderstandings on the figures, if that was the issue. Since then we've found another solicitor who has listened to our case, and within 5 mins via a phone call cleared up any doubts, confirming that no stamp duty fee on our apartment purchase is necessary. Hence we now have a new solicitor. DO NOT trust Bobbetts Mackan. An absolute circus they must be running. If there was an option to leave a zero star rating, I would. And the fact that they haven't addressed one negative review on Google rings alarm bells."

"We have been delighted with Bobbetts MacKan. Deepa managed both our sale and purchase and has been first class. She was always highly responsive and did amazing work which has given us great confidence in our new home. She was fantastic at explaining things that I didn’t understand (we were first time sellers!) and was absolutely brilliant. Deepa made the entire process run smoothly and also, was very kind. I would highly recommend Deepa and the team at Bobbetts Mackan and I wouldn’t hesitate to use them again."

"Absolutely outstanding support and guidance through a difficult time going through a divorce. Chloe has been awesome. I have been looked after by a friendly and supportive lady. I can't thank her enough! Also Deepa handled the conveyancing process and she too was awesome. Anything I needed, she didn't hesitate. The purchase of our new home went very well indeed. This company is amazing. The staff are very dedicated and professional. I would definitely recommend them."