RS Automotive (Leicester) Ltd 55 Chartwell Drive, Wigston LE18 2FS

"Enquired about a headgasket failure on my E46 M3 - Rahul was so informative and explained what work needed to be carried out. He kept me informed throughout the whole process and provided pictures during each step. His knowledge is unbelievable and I wouldn’t take my car anywhere else. My car is now back up and running and drives like a dream. Definitely the best place for M cars in the UK. 10/10 in every department!"

"I went to rs automotive to diagnose a potential engine failure. Rahul was very professional, welcoming and re assuring throughout the whole process, he explained in detail the issue with my engine and helped me source a replacement engine due to the damage being beyond repair. He looked after my car as if it was his own and gave me constant updates. Rahul picked up on some other issues which were from previous used garages and rectified those free of charge out of goodwill. My car now runs perfectly and I haven’t had a single issue since. I will be returning for any future work. Thank you for a great service."

"Took my car to RS Automotive with a crank hub failure. Price was reasonable. However, once the work had been done, the car came back with a clear misfire, which ‘wasn’t noticed’. I was told to drive it around for a few days and it ‘should be fine’ but if not i was recommended to get the coilpacks changed. Upon doing this, still same issue. It was clear the garage didn’t want to take responsibility for the issue as they had been paid. Eventually after lots of arguing and back and forth garage took the car back, and proceeded to ‘fix’ the issue. They had the car for 5-6months whilst constantly ignoring calls and messages the whole time. Garage didn’t correctly diagnose the issue, but went changing parts without proper diagnostic. They changed the ECU as he thought that was the only thing it could be as he was in a lot of denial that it could have been any issue associated to the work he had done. I was then told the car was ready to collect. After travelling over 100miles to collect the car there was still a misfire. Considering they had the car for 5-6months this is absolutely pathetic. Also to consider the garage is a self proclaimed ‘bmw specialist’. I was then told it wasn’t a misfire and just lumpy. And was told theres nothing they could do and they didn’t want to give me my £2000 back either. After taking the car back and getting it plugged in, there were a number of error codes which had been hidden. Cowboy garage, would avoid. They have had lots of successful jobs done in the past. Which was what gave me confidence. But you don’t see what a business is really like till something happens. No accountability taken, just fobbed off and a cowboy job. Would avoid."

"My partner had his car seats changed with this company, due to how the seats were fitted he had to have them taken out 2 days later. This was because they were fitted the wrong way round ,the passenger rail was snaped causing it to be fixed and not be able to move ,also the bottom runners were not aligned which was causing the drivers seat to be stiff and they also cause damage to the plastic on one of this doors.. He had this booked a month in advance if they didn't feel comfortable doing them they should have said and not taken money for a service they haven't completed.We have tried to make contact with the company to resolve this, but still yet to receive a solution."