Formula One Autocentres - Leicester (Wigston) 1 Viking Road, Wigston LE18 2BL

"Took my car in MOT, the place was clean and tidy and there was a viewing window so I could watch with eagle eyes the MOT process and I was surprised and impressed by what they did. I’d recommend F1. I had booked online for £36. I had done checks beforehand on the lights, wiper fluid and changed the brake pads too, checked all seatbelts- job done."

"Had my tyres looked at and changed. On the day the reception was unmanned and had to go into workshop to pull one of staff and hand the keys as it was on appointment booked basis. The mechanic was quite helpful and did offer tracking but I had already had it done elswhere. Overall service was good."

"Awful, again after I decided to give them a second chance. First of all I was left waiting in the reception area for a good 8 minutes. I went to check where the staff was only to see him sat in the driver seat of a car and then decided to come out after he heard the door for a second customer. When I was given the worksheet, they entered 52,375 as opposed to 32,350 which is what it should have been. When I pointed this out he went to the car and entered what he thought it was…. It was wrong again. This time he entered 32,352, when I advised this is wrong it should be 32,350 he said it doesn’t matter because by the time you drive down the road it will change. What the actual hell has happened to good customer service? Makes me very wary and concerned if you are this lax with a don’t care attitude, what else are you not doing and should be doing in terms of servicing my car. Can I trust them? NO. Would I use them again? NO and would I recommend them to anyone else? Hell NO."

"Would give them 0 Stars if it was an option. Car not fixed and alloys scratched. Incompetent and dishonest. Was booked in for a clutch and dual mass fly wheel. The online quote was £948, then when I called to book it in this upped to £1150, 'because the online quotes were for cheap parts'. Nevertheless they could do the job so I booked it in for a week ahead which was the first time they could do it, plenty of time for them to get the parts you would think? Dropped it off ahead of the agreed 08:30 time. Lunch time I get a call. They can't get the parts! It's stripped down and ready, but they can't do the job. So they'll call me when it was ready to collect. No call a few hours later so I call back. Still not ready. They'll call me when it was ready. So I give it a couple of more hours and turn up. My car is parked in the street and is ready, but no call. Maybe they were waiting for it to get dark so I wouldn't see the chips in my alloys around the hollows where the wheel nuts go in. They denied doing it saying they must have been already there. But neither of the front wheels have been taken off since the alloys were refinished. So dishonest and useless. Avoid them."