Halfords Autocentre Halifax Wade Street, Elland HX1 1SN

"A great place to sort out any car issues. Colleagues are very knowledgeable, friendly and truthful. The prices are what you see. Depending on what needs doing to your car but all in all very fair price."

"Booked car in at Halifax Autocenter as having an AA warranty on the car I have had for a month they were one of 4 garages I had an option to use. They were the most convenient to fit in with my day. Originally booked in for heaters not blowing hot air (make a note of this). But in the 2 weeks between booking and dropping it off it developed a knocking noise on the drivers side front asked for this to be looked at as well or made the priority if they couldn’t do both jobs. Gets a phone call a couple of hours later. The guy says we have been asked to look at the blowers not working but they are working fine. (Please note what i specifically said when I booked it in) I pointed out that I said that they were not blowing hot air. From there the guy asked when it last had a coolant change I said I don’t know I have only had the car a month. From which I was told that a coolant change was required to diagnose if there is a blockage. I told him not to bother with it. I asked about the knocking noise and was told they heard it but couldn’t find it so I would just have to let it get worse before they could do anything. So their reason I am not impressed with this garage. When diagnosing heaters not blowing hot air the first thing to check is if the coolant is circulating the system properly. The first thing to check is the condition of the coolant. If it brown and gunky this could be rust and would require a coolant change before diagnosis could carry on, but if it is all clean and lovely (as my coolant is) then changing it will do sweet F all. To actually diagnose a blockage you need to check the temperature of the hoses at multiple points around the system if any are cold then there is a blockage. The main component that requires checking for the internal heaters is the heater matrix it has two pipes coming through the bulkhead if both are hot then there is no blockage and it is working correctly. Also the fact that the engine is not overheating shows that there is no problem with the cooling system. Therefore in conclusion the issue is from inside the car either the blending doors or the connector for the knob to the blender doors. In summery it took me 15 mins to narrow down the diagnosis to that stage. If I can diagnose it to that point and I haven’t worked on a car for 15+ years why can’t an active mechanic? I will be taking the car to one of the other garages for the knocking noise and may just sort the heater issue myself or get my regular mechanic (who actually has a clue) do the work."

"Fantastic Service from the team at Halfords Servicing Centre. After originally purchasing a battery from the store up Pellon lane and being messed about, made to return the battery and repurchase (a more expensive one which wasn’t needed as I was made aware) and given false information from Pellon Lane Store, Lauren did her upmost best to sort out my issue and was so apologetic regarding the false information and mess about id had from the other store. She consulted with her manager and ensured that I wasn’t out of pocket following the information from the other store. They resolved it quickly and honoured my original price and fit the battery quickly. I was so worried I was going to have to fork out over an extra £100 when i first walked in but Lauren was amazing and helped me so much. Thank you so much for a fantastic service."

"Although I arrived expecting a puncture repair on spot . Am pretty sure this is advertised. The staffed seemed a little under trained and there were quite a few upset costumers around which wasn't pleasant. I think a little better management and it would really up the service"