Bristol Marriott Royal Hotel College Green, Bristol BS1 5TA

"Beautiful building in a great location. The decor is outstanding and the staff are keen to give excellent service. The breakfast was 10/10. In terms of the rooms, I've given 4 stars as ome attention to detail needed with tired/worn paint on wooden items, particularly high traffic areas. Bleach spray needed on grout near the shower head. Otherwise, fabulous."

"We recently stayed at Marriott Royal Bristol and I couldn't be more pleased with my experience. From the moment I walked in, the receptionist Sylvie made me feel welcome and went above and beyond to ensure that my stay was comfortable. The room was clean, spacious, and had all the amenities I needed. The location was perfect and within walking distance to many attractions and restaurants. But what really stood out to me was the exceptional service provided by Sylvie. She were always available to answer any questions I had and provided excellent recommendations for things to do in the area. Their warm and friendly demeanor made me feel like I was staying at a friend's place, rather than a hotel. I highly recommend Marriott and Sylvie to anyone looking for a great place to stay. Thank you for making my trip so memorable and enjoyable."

"Have stayed here three times. Five years ago it was fantastic. Six months ago a little disappointing. Tonight not good at all. The reception at the front desk on check in was in the form of disinterest bordering on rude. I had real difficulty hearing anything that was said and when I explained I have some hearing loss no attempt was made to talk a little louder. I received a look of mild annoyance instead. The restaurant prices at the entrance were different to those inside. Price for sirloin steak had risen by £6. That’s quite a hike. I decided to leave and bumped into staff ripping out what must have been a very old menu. They though this was amusing instead of downright unprofessional. Room is boiling hot and air con doesn’t work. i have noticed this in many hotels recently. the system looks like it’s working but the chiller is switched off. Room is not as clean as any premier I have stayed at. not dirty but looks like it needs a deep clean. Bed is horrible and sheets are incredibly itchy. Water bottles are tiny. Im not looking forward to breakfast Altogether feels cheap and tacky now. Won’t stay again. Sad as it’s a great location"

"Really enjoyed staying at this hotel. Dead easy car parking underneath the hotel. Lovely surroundings and brilliant location. The bed was so comfortable and the pillows were the floofiest I've ever seen; as a firm memory foam girl I did struggle with the pillows, but, I slept well and apparently didn't snore (how rude). Would definitely stay here again."