Bridge Inn North End Road, Bristol BS49 4AU

"Very disappointed in this venue. We stayed as it was close to the airport for an early flight. Decided to try the restaurant. Food was your typical bought in, nothing cooked fresh, frozen, quick chuck on a plate kind of food. Not a chef in the kitchen but a cook. Very poor food and very poor service. They accept Defence discount at 20%.When I produced my military card, the team leader said... not today as its new years eve. What difference does the day make.... if you offer it then honor it. Rooms were outdated and dirty. Room next door was smoking skunk and filled the whole upstairs. The ceiling collapsed in the landing from the rain.... The walls are paper thin and we know that the girl next door was making love to God... as she kept shouting his name. Need I say anymore...."

"Booked 2 nights here and will not return. Let's start with the hotel upstairs. The rooms were very old tired , dark, and dated and if I'm honest the whole place needs a complete overhaul. The bed was comfortable but I didn't dare have a look at the mattress. The bath tub was stained and had a hair in it and the carpets didn't feel clean The restaurant downstairs was dirty , the tables were sticky and even though most of the staff were friendly all bar boy who refused to serve me alcohol. The staff are all kids in their teens with no experience what so ever. I was sat there all day drinking and spending good money and was polite. I wasn't aggressive nor was I intimidating. I went to the toilet and when I came back I went to the wrong table. Then there were two members of staff just finishing off their food and I asked where was my drink but in a friendly way. They then said I was on the next table and my drink was still there. Easy mistake this can happen. I went to order another drink and was told by the young girl I'm sorry this will be your last drink. when I questioned this she said I'm sorry and pointed at the young kid behind the bar and said it was his decision. Naturally I question and argued and got nowhere. The supposed manager came out her name was Chloe another kid who reaffirmed that neither was I rude threatening or intimidating but it was his decision and that tomorrow was another day. No problem I left and never went back. I would of had dinner and stayed on spending more money but they lost my business and the next day i ordered Dominoes delivery so they lost out. This is what happens when you let kids run the show."

"As expected from a hungry horse. Good priced drinks and food with large menu. Toilets were a bit battered and tired but otherwise happy with our visits here. There is soft play for children and areas to eat near the soft play. Pool table and screens for sports also available and a large car park."