Thamesbank Insurance Services Green Street Green Road, Dartford DA1 1QG
About the Business
Thamesbank Insurance Services is a renowned establishment that has been providing expert insurance advice and services for many years. As a leading insurance agency, we pride ourselves on offering a comprehensive range of insurance policies that are tailored to meet the unique needs of each of our clients. With our extensive knowledge of the industry and our dedication to customer service, we have earned a reputation as a trusted and reliable partner who always puts the needs of our clients first.
Our location at the First Floor, Jupiter House, orbital one, Green Street Green Rd, Dartford DA1 1QG, United Kingdom is easily accessible and provides a convenient hub from which we serve our clients. We are proud to be a point of interest in the local community, offering a friendly and welcoming atmosphere where clients can feel comfortable and confident in their insurance choices.
At Thamesbank Insurance Services, we understand that everyone has different insurance needs, which is why we offer a wide variety of policies covering everything from home and auto insurance to travel and health insurance. Our team of experienced professionals is dedicated to working closely with each client to assess their individual needs and match them with the perfect policy. We believe that the key to success is building strong relationships with our clients and providing them with the highest level of service.
We are committed to making the insurance process as simple and stress-free as possible, which is why we offer a range of online services and resources to help our clients manage their policies and claims from the comfort of their own homes. Our website provides easy access to policy information, online quotes, and customer support, making it easy for clients to stay up to date with their insurance needs.
Whether you are looking for a new insurance policy or need to make a claim, Thamesbank Insurance Services is here to help. Contact us today to learn more about our insurance products and services and to experience the difference of partnering with a trusted and reliable insurance agency.
Location & Phone number
First Floor, Jupiter House, orbital one, Green Street Green Rd, Dartford DA1 1QG, United Kingdom
Hours open
Monday:
09:00 - 18:30
Tuesday:
09:00 - 18:30
Wednesday:
09:00 - 18:30
Thursday:
09:00 - 18:30
Friday:
09:00 - 17:30
Saturday:
Closed
Sunday:
Closed
Reviews
"Bought Home and Contents Insurance via Thamesbank in Nov 2021. Cover included Home Emergency cover and Key cover. Have just had a home emergency and checked paperwork to find the Home Emergency cover is NOT with the same company that do Home AND Contents cover. Calling the number in the provided Home Emergency cover paperwork takes me somewhere that says they don't deal with me, and I was bounced elsewhere incorrectly for a boiler emergency (which is not my emergency). Got given another number to call to be told (on the next call) that they no longer raise claims since Dec 2021. They checked my details on the system and found a Home Emergency cover policy started AND cancelled only ONE WEEK after I bought policies via Thamesbank (the policy number is identical to what Thamesbank have on their summary screen when I log in). No communication when and why cover was started AND stopped, no explanation of why I haven't got Home Emergency cover despite paying via Thamesbank for it, and of course no easy way to get hold of Thamesbank. DEFINITELY DO NOT TOUCH."
"Allowed me to purchase a policy and then was told that I had been quoted the wrong price. Felt like I was being scammed. Was told that a software issue had caused the wrong quote to appear on a comparison site for 30 minutes. Although the same policy was still available hours later for the same price."
"Impossible company to deal with. Straight forward claim was passed over. Now they have put me on to an auto renewal - I can't get through to the number they supplied on the renewal email and the live chat button conveniently doesn't work. AVOID."
"Had 12 months home insurance brokered through this company. Thankfully never had to claim. Came to automatic renewal, I’ve spoken with them twice, 3 weeks in advance of renewal date to ensure my policy doesn’t renew - and they tried to take payment today anyway. I’d avoid these like the plague."
"Paid extra for printed & posted policy and never received it. I then called and told that this had not arrived, after trying to charge me again for it, which I just realised before giving all my card details for them to charge me for what I'd already paid for. After explaining that I'd already paid for this service, they said they would send it out. Still no sign of this after a few weeks! Sort it out you weak bunch of service people. Am I actually insured? This company's slackness worries me. Would've gone elsewhere if I'd have known. I hate wasting my time and money contacting company's for simple tasks that they just don't seem to be able to achieve. Print my policy for me and send me what I have paid for you slackers! How hard can that be?"
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