Vets Now Kirkcaldy 2 Pottery Street, Kirkcaldy KY1 3ET

"Sadly had to take my cat for an overnight stay after a traumatic evening and I was so pleased with a warm welcome and such a caring team. He was well looked after even when he was a very angry boy (understandably as he had a catheter in) and was handed over to me with full debrief and care for me me in the morning. I now feel relaxed if he has to have an overnight stay again or emergency care overnight which hopefully will not need! Thank you to all the team!"

"Very professional at addressing everything from advantages to disadvantages and what might have to be done to continue pets life and happiness with owner together. Gave me answers to all my questions I asked and care when I decided on my decision. I would recommend for everything in short amount of time of been called from 1st notice. Thanks for being there."

"I had to use vets now during the holidays as my own vet was closed. As it was 4am I had access to little funds, they required payment at the time of treatment and wouldn't carry out any exploratory treatment which resulted in my pet being put to sleep so he wouldn't suffer. Avoid vets now if you possibly can."

"Terrible service!!!. Zero compassion by nurse on arrival with my dog. She had terrible attitude. I was taking my boy to be put to sleep. He had been deteriorating for months and his back legs had gone from him..she rolled her eyes, tutted and stormed away into the room as I refused to allow her to carry him. She demanded that she had to assess him. Not in the middle of the car park she didn’t!? he was settled and calm in my arms. Cuddled in. Nothing was to be gained by giving him to her. It would have just stressing him out. She made a terrible attempt at an apologise when in the room as I think she sensed her bad attitude was not going down well. She then proceeded to try and be overly nice, who I just thought just insulting. Not what we needed considering we were saying goodbye to our beloved pet. Thank goodness a member of st clair was there fixing an IT problem. I asked if she could come into the room with us. She was amazing. She had so much compassion and made the process a little easier to deal with. The way a vet/vet nurse should be!! I would dread taking any of my pets to that vets now nurse. I used vets now as I had no choice and did not want my dog to suffer. If avoidable I would NEVER use this service again. I just am so grateful for the st clair nurse who made such a difficult day a little easier and I have subsequently gone in and thanked her. She went above and beyond to help us through a terrible experience."

"The service is good, vets nice, however the charges are utterly shocking. £280 just to see an animal and only just after 8pm, then another £220 to induce vomiting. Its shameful"