The Groom Room Pentland Fountain Place, Straiton, Loanhead EH20 9PW
About the Business
The Groom Room Pentland is one of the premier pet stores in the United Kingdom that specializes in pet grooming services. Located at the lively Fountain Place in Straiton, Loanhead, this establishment is a perfect one-stop-shop for all your pet needs. Not just a regular pet store, The Groom Room Pentland is also a point of interest that provides top-notch pet grooming services and premium-quality pet supplies.
In The Groom Room Pentland, our experienced and highly-trained pet grooming experts go the extra mile to provide your furry friends with the pampering they deserve. Our pet grooming services are designed to cater to the individual needs of your pets, ensuring that they are comfortable and relaxed throughout the grooming process. Our team is passionate about animal care and well-being, and we strive to make sure that your pets leave our establishment looking and feeling their best.
Apart from grooming services, The Groom Room Pentland also offers an extensive range of pet supplies. Whether you need food, toys, bedding or other essential items, we have got you covered. We only stock high-quality products from reputable brands, ensuring that your pets receive nothing but the best.
Our establishment is spacious, well-maintained and equipped with the latest equipment and tools. We take great pride in maintaining a clean and hygienic environment for our pets, and we adhere to the highest standards of safety and hygiene.
In summary, The Groom Room Pentland is an establishment that offers pet owners an unparalleled experience. We take care of your pets and provide you with all the supplies you need to keep your furry friends healthy and happy. Visit us today, and let us take care of your pets' grooming needs.
Photos
Location & Phone number
Fountain Pl, Straiton, Loanhead EH20 9PW, United Kingdom
Hours open
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 20:00
Friday:
09:00 - 18:00
Saturday:
09:00 - 18:00
Sunday:
Closed
Reviews
"Rude staff, inappropriately charged a late fee, failed to answer phone to question this or reply to messages left to call back, incompletely groomed dog. Won’t use groom room again."
"Just popped in to have my border terrier's nails trimmed. Emma was very accommodating and saw us pretty much immediately. She was very complimentary and soothing with my dog, while we worked away. Will come back again next time we pass through."
"Absolutely disgusted with these people dropped my dog off an went to collect him two hours later for them to state the had had a mishap with my dog. This mishap being they had sliced his ear open had to take him to the pets@ vets upstairs who where absolutely amazing with him an can’t thank them enough for what they have done for my dog. Wouldn’t recommend using this place at all an awaiting an email from the head office as the vet bill was £1273:90 that was wavered as pets at home will cover that but then they still had the audacity to charge me £25 for the groom"
"Been going there for years. Staff are really nice and give good customer service especially the man with the dark hair and beard, my dog is an older rescue and he gave me some good advice when we first took him in as my dog was quite stressed out between the vets and upheaval. He's always happy to go in and see them to get a bath and made "handsome"!"
"Went into the groom room today and the mannerism and attitude of the staff was absolutely shocking. No interest in the my request as to get my puppy washed and groomed. I asked why they couldn't do my puppy's groom she replied were just not doing it just now. I said you have dog's getting washed just now. . She gave the same reply we are not doing them just now. Unbelievable attitude for a so called business. No wonder its ratings are low. This was my first and last visit to the groom room."
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