Friends Legal Glasgow G1 3DX

"Would advise anyone to take There case to Friends Legal Lawyers. Bearing in mind the challenges faced during challenging times the company couldn’t have dealt with case much quicker. Patricia ( also my mother’s name ) was very polite and efficient in keeping me updated trough-out the claim. Be patient! Stick it out; and let the experts do the job, all whilst you sit back!"

"Contacted Friends Legal after a car accident, although it took longer than I expected to get sorted they kept me informed all the way through the process. I would not hesitate to use them if needed in the future. Very nice experience at a bad time."

"Absolutely brilliant work from start to finish done by Laura and her team at Friends Legal on my case. Couldn’t fault them. I was always kept in the loop with how things were progressing and always got a timely response to any questions i emailed them. Even during covid when i phoned to check up there was record of work being done every day to my file. very smooth overall process and would highly recommend Friends Legal to anyone."

"I was allocated to Lyndsey Bell for an employment law dispute. I was very disappointed by the service received on this occasion as I found it extremely difficult to make contact with my solicitor and only received contact after Laura Sillars intervened and helped me receive my merits assessment for the case. I am pleased that Laura resolved the issue around contact but this really needs to be improved in future as I have found similar client reviews on google reviews around lack of contact from solicitors and suggest the firm looks into why there are so many issues with contact with solicitors and how to improve this."

"Absolutely terrible experience with this company. I got in contact with them for help with winding up my late Mum's estate. They were very quick to provide me with a fee and their Terms of Business but after that, communication was absolutely terrible. I received an email from one of the assistant's asking me to 'send all the documentation' to allow them to proceed. I followed up asking specifically what documentation they required, only to receive a fairly cryptic response. I then replied asking if they could let me know exactly what they need from me and up to this point have had no response. I got fed up and contacted a local Solicitor who in contrast, was absolutely excellent. Within a 10 minute conversation he'd advised exactly hat I had to do and even told me what I could do myself to minimise the fee to be paid to him. My advice would be not to bother with Friends Legal. Speak to you local Solicitor instead who will actually communicate with you, rather than leave a clueless admin person to try and relay 2nd hand information."