Vantage Pharmacy 108 Conisborough Crescent, London SE6 2SP

"I went today as I was referred by 111 to their ‘community consultation service’. My son has had a re-occuring high fever for over a week now with joint pain. It’s christmas eve so couldn’t get an app with the GP hence why 111 referred me here. She said someone will assess him and can prescribe anything if necessary. The gent just said ‘I dont have access to his medical records’ so just give him paracetomol and ibruprofen. It’s a blatant lie, of course they have access to the medical records. When you call 111 it says that any service they refer you to have access. He also straight away assumed I wanted antibiotics and started rambling on about how he won’t give me them (at no point did I mention this I just told him about the reoccurring fever), this just makes me think he knew my son needed them based on what I was saying but is refusing to give them either because there is a shortage or something like that. I know something is wrong, no I don’t particularly want to do this on xmas eve or particularly want him to take antibiotics, but this overall service is appalling. I pay my taxes, I pay for the medicine (not that it matters, this is supposed to be a progressive society and system) and I have to beg for someone to even consider my son’s situation, treated as if I am some sort of liar who gets a thrill out of this or some hypochondriac. I’m not a first time parent, something is clearly not okay and you should be ashamed to not take relevant action on that. I will be making a formal complaint."

"What a disgusting pharmacy this is! Called to ask to release my script and the man who I spoke to at 13.35pm on 06/12/2022 was incredibly unprofessional had no knowledge of pharmacy I'd be shocked if he was a pharmacist. Very rude and spoke with disdain! I proceeded to say thank you for your help and to have a lovely day to be met with him cutting the phone one me! Do better Vantage pharmacy!"

"I had selected vantage pharmacy for my vaccine jabs. Entrance is separate for pharmacy and vaccination centre. Neat, clean and all safety and social-distancing measures are followed. Staff is also so warm and helpful. They make sure we are comfortable and answer all questions politely. GET VACCINATED !!!"

"This is a covid19 walk in centre review. The centre observes social distancing. The area is fairly warm amd comfortable, recommend a coat, but the service is excellent. There was 1 person giving vaccinations but the centre was not busy at all."

"This pharmacy is so much better than the Lloyd's pharmacies I used to get my prescriptions through. I can call to order items and they're ready to pick up within two working days. Very busy next to the GP but staff are efficient and professional, and are also willing to advise if you have any questions."