Tesco Pharmacy 37-49 Ballards Lane, London N3 1XP

"Went to get advice on medicine for a breast-feeding mother. Pharmacist skimmed the back of the medicine box then said yeah nothing says you cannot take this if you’re breast-feeding. I thought that’s quite quick to judge and thought is she going to actually check properly … after a min she looked inside the box and skimmed the leaflet and again said yeah there is nothing mentions breastfeeding look, do you want it then? I said if it’s safe to take then yes. When I got back, just to be safe I had another look myself… I noticed there is a note saying turn over.. section for pregnant and breast-feeding say do not take this medicine !!!Took me what 2 min to check this… Honestly I have no words. This is such irresponsible behaviour that actually puts a infant in danger! I don’t understand why she is even allow to work there."

"I had a couple health problems last year after getting released from hospital, the staf were very helpful and the pharmacist gave me a 20 minute consultation about packing my wounds and keeping them clean so they could heal properly. Keep up the great work!"

"I changed my pharmacy to this one because of their longer and weekends opening hours( really out of necessity)but I deeply regret my decision! They are very disorganised and some of their staff are not competent/trained. Every time I go there to collect my medications either they denied that they have my prescriptions ( despite I had received text from them saying “it’s ready to collect “) or takes them very long to find it! Also, concept of confidentiality/privacy is alien to them! While there is a long queue of other people just next to you , they ask for all your identifiable information and once I told them I’m not comfortable to say this out loud front of others and asked for a piece of paper to write on it, the member of staff who was serving me got upset! Very rude and incompetent staff, poor customer service and definitely poor management."

"The staff are in no rush completely to take customer requests, just stand there and watch you. The pharmacist similar has no sense for peoples time as comes out when it suits her/him. If you can use any other pharmacy please use it, needs a whole staff overhaul. Completely disgusting behaviour never had any pharmacy have not care for its customers like this."

"So rude and unhelpful. Four members of staff were playing with their phones and chatting behind the divide, occasionally glancing out at me, leaving me waiting for over 10 minutes until the only member of staff actually working finished with another customer. I only wanted to ask a quick question. Don’t bother going here if you can help it!"