Palace Pharmacy 331 Fulham Palace Road, London SW6 6TE

"Rude, insolent staff who watched idly as I struggled to enter with my pram. Despite the fact that the pharmacy was completely empty, the man at the till couldn’t be bothered to prop open the door. He rolled his eyes when I asked for help—that was when I decided to take my business elsewhere. This went beyond poor customer service; it was a lack of simple common courtesy."

"Extremely incompetent and unprofessional,I was the only one in the store and the pharmacist answered the phone ,continued to have a conversation for the next 10-15 min of me waiting for my pills (which was one pill ) . No one could give me NHS advice or tell me how I would order another script , surely working as a pharmacist in the Uk ,they would know how this would be done . Extremely unprofessional ,don’t waste your time go to another pharmacy"

"Ridiculously understaffed with typically sullen counter service. Frustratingly long waiting times, even just to be told they've no stock/prescription. One has to regularly reorder repeat prescriptions a day in advance, which maddeningly defeats the point."

"If i can give 0 stars pr less i would Very rude toward customer’s got attitudes Went there looking for somme things the guy in counter sitting down playing on his phone then when I’ve asked him what i want he barley look at me until he finish what he does then speaks to me by signs langue laziness barley speak Even previously had an argument with pharmacists wish is his relative for same reason they don’t respect customers at all"

"Very friendly, helpful and professional. The pharmacist even personally delivers medication to my elderly father if he is unable to come in and collect for himself and that's after a long day at work! Good people and service."