Nuffield Health Wakefield Fitness & Wellbeing Centre Denby Dale Road, Wakefield WF2 7AW

"Having the jacuzzi’s turned off to save costs is ridiculous considering the cost of membership in comparison to other places. The jacuzzi was a large reason for attending given the benefits after working out."

"Been at this gym 22 years since it opened. It has been going down hill year by year as you can see from the reviews and any feedback, from the endless surveys they send out, is paid lip service. JACUZZIS CLOSED FOR 6 MONTHS WITHOUT CONSULTATION FROM OCT 2022 WITHOUT NOTICE AND WITHOUT ANY REFUNDS OFFERED DESPITE A MATERIAL CHANGE IN SERVICES. This has been done so the club can save money on energy although they they pass it off as a benefit by telling members it allows us to keep using the sauna and steam. Lucky us! Here are the pros and cons Pros: slighlty longer open hours than Bannatynes or Total Fitness which are the 2 main competitors. If those were changed or a new gym like David Lloyd moved to this area Nuffield would have few members left. Cons: No investment for years. In 22 years its had 1 refit and the last one was 2nd hand machines.the machines are tired and 10 years overdue a refit. Its run by Nuffield which is a health company and they are too big to listen or make swift changes that benefit the members. If saunas or steam rooms break then they can take weeks and often months to get fixed. Any complaints the local manager just blames head office "therefore there is nothing they can do" and thats a standard reply for 5 years. Head office never reply or take any notice of any feedback in all the years Nuffield have run it. They make discount offers all the time of up to 50% off so you can easily end up paying twice what a new member pays and this is probably why the club has no money to run or improve its services so it justs keeps cutting services like turning off the hot jacuzzi spas and expecting members to put up with it. All these things are basic simple and easy to fix. When it was Greens gym and a much smaller operation it ran far far better with local members interests at heart instead of a big monopoly like Nuffield making crazy decisions from afar like shutting spas to save energy without offering any discounts to members for such a drop in services."

"Tried to join the gym last night but Nuffield apparently don’t accept Starling Bank as a recognised payment, even tho Starling Bank is a UK recognised challenger bank with a banking licence since 2017. I also got told the discounted membership ended midnight last night (13th May). Just looked on the website and it’s actually till the 30th May! I was told someone will contact me first thing to discuss what options are available so I can join. Still no call so guess I’ll go elsewhere. Clearly my custom isn’t needed. From seeing the other reviews of the old gym equipment and sauna/steam room being closed weeks at a time then I’d say it’s a lucky escape as I’m not paying for something I can’t use or feel confident the equipment will work."

"Poor Gym that are now charging a high fee. Machines are mainly broken and very old - some of the cardio machines are like going back to the 90's. The nuffield tier system is to blame as the higher tier gyms recieve the best equipment and the the old tat is passed onto this gym - bear I mind the membership is now £62 a month here though. No idea what planet these people are on to treat their loyal customers this way. The staff are OK but have no power to improve the situation - I feel sorry for them."

"This gym is very good however u need more up to date equipment in weights. Also the new timings are terrivle now for weekends and many people would agree i love this gym but its timings on weekends need fixing asap"