DFS Bolton Middlebrook, Bolton BL6 6JA

"I wouldn't give even one star the company running with such professional layer managers . Please remember these names Angela Mark Until you did not sign the contract they are always available, as soon as they got you they not care anymore. I feel sorry for company that used kind of managers. If anyone one wants to know my experience I will provide everything with all documents."

"The salesman was really good but the service after that has been appalling the delivery guys asked if they could borrow tools from me to fix the feet onto my sofa and then broke one of the screws whilst putting the feet on. They said DFS always supply cheap screws which is annoying when you have spent alot of money. On the second delivery they were 2 and half hrs late with no call to apologise and then only brought my table top without the base. Didn't bring a replacement screw or care kit for my sofa. I had to store a marble table top over Xmas worrying about it getting damaged and now it's been 1 hr over the 3hr delivery slot and still no sign of the base of my table and no call letting me know they are running late again. It then never came they arranged for a 3rd time then phoned me saying they have lost it and will let me know when it's found I've told them to just pick the table top up I've had enough now and will never buy from them again. I wouldn't mind this is the forth sofa that I've had."

"Staff very friendly and don't bombard you as you walk around which I like, although as we were there a very rude lady was complaining about having to wonder around and nobody coming to help her, we ended up buying our sofa here reasonably priced. The man who served us Dave i think his name was very helpful and knew what he was talking about. Definitely recommend."

"I am very disappointed with this company. I bought a full set of sofas and on the second day after signing the order I realized that there was a better option of sofas in the same store that will fit better to my living room. I tried to amend my order but I did not receive any support. Instead I just received buts and "you cannot do it"phrases. I cannot believe in 2022 a customer cannot modify or cancel an order. The Bolton store manager only gave me the option to pay £700 to be able to choose a different sofa. They only care about not canceling or editing the orders instead of keeping a happy customer. That means more future sales. I do not recommend buying anything from the store."

"Bought our suit, helpful and informative staff, who unlike other shops up there are not pushy and in your face. Knew what we wanted and bought hassle free. Thanks"