Cocks Moors Woods Leisure Centre Alcester Road South, Kings Heath, Birmingham B14 6ER

"The older over weight lady with blonde hair on reception is so rude! I literally won’t go back there because she’s so vile! All the other staff are okay but she really shouldn’t be working there! Classes always cancelled, the place stinks of urine. The first person you see is that over weight old blonde jobs worth! Please if you are thinking of going there, don’t! However the manager (I think he’s the manager) nick I think his name is, is always friendly but the rest let’s the place down"

"The gym is really well equipped. I engaged the personal trainer to devise a programme of exercises for me for pre knee replacement surgery. It.made a difference. She is really good. There are lots classes om going... Yoga, zumba etc. The pool is more of a leisure thsn sports pool. The place is nice and clean. Staff are very welcoming. You wouldn't have got me in sports centre some years ago but, I love it."

"Trying to cancel my son membership. I call the office and emailed them, just a rude unprofessional woman on the telephone sadly who states she the manager. My son does not attend, as very poor experience over many weeks and we now go to a professional place which is more monies sadly but you get what you pay for in life. Cheap but poor. Was told the manager would call back never did, still taking monies from my bank account and I am a key worker. My son very happy at his new place and the new place stated they should be shamed of themselves and I should put in a complaint I have tried this nothing sadly. Glad we are out of it to be honest. Taking monies for nothing that's there game folks, nice work if you can get it. Should have no star."

"Went this weekend with our three young kids. The pool and surrounding area stank of urine. The floors were not clean and the place had a very tired feel to it. The kids loved the slide but the queue always took about 15 minutes (could have been much quicker if there was a light system rather than relying on staff who were slow to allow the next person up the stairs) - a long time when the sessions are only 1 hour. Felt like a rip off and will be checking out Northfield leisure centre next time."

"The gym facilities are good but unfortunately I had to cancel my membership as the pool is not fit for purpose. It’s a childrens pool. Adults can only swim short widths at the end of the pool and adult swimming times are mostly during the work day. If you don’t go in adult swimming times it’s impossible to swim because there’s loads of children even in the small deep bit and the wave pool comes on!"