All Pets Veterinary Clinic 568-570 North Circular Road, London NW2 7QA

"Booked an appointment a week in advance, on the date of appointment was turned away and was told the appointment was never booked and my puppy’s injections was refused ."

"Not impressed with this vet. If I could give less than one star I would do that. Anyone with a pet knows how expensive vet bills and medication is. I don't think it's too much of an ask to expect the TWO vets to come up with a solution TWO weeks down the line when all the while my poor dog is extremely uncomfortable and battling to breathe! At the very least if the TWO vets can't assist they should at least have the courtesy to tell me to go somewhere else. Don't make my dog suffer for TWO weeks without any solution or even a hint of a solution!"

"So supportive, kind and helpful with our cat Paddy and with us. Such wonderful care and consideration especially at such a difficult time when Paddy was so ill. Big thanks to David and his team."

"Myself and family been coming here for all our pets over 7 years. Sometimes depending on the mood of the vet, David, who sometimes can be nice and compassionate, then can be prickly and rude on an instant. No full clear advice given and appeared disgruntled when asked various questions on how to assist with cat's recovery. Abrupt, condescending short answers. Agree with other reviews....prices are not clear with information concealed or maybe arrogance has taken over the ability to speak in a kind and professional manner. Receptionist at Neasden branch is ever so slow and took forever to deal with a transaction and provide copy of invoice. Recently called a different vet, whom has never met myself or pet and they gave indepth quality information on what to expect, how to support cat through recovery, the length of time to maintain prescription food and how/when to wean off onto a normal diet. Didn't get this valuable and friendly advice from David. Please treat your customers with due care and diligence. Good customer service does make a difference and goes a long way. Please train and update your receptionists adequately. Please be mindful of your behaviour and manner towards your customer's, who help to keep you in business."

"I’ve been there with my two cats for neutering. Both times I was very welcome and the staff was always very kind and supportive. They give all the information before and after surgery. Doctor Patrick is amazing and kind explained everything in person. Different of some clinics that I left a high amount of money before and all the information came from reception and flyers to read ."