New Kent Apartments 55 Inverness Terrace, London W2 3JN

"Overall a very good experience. Very clean room. Location is the best, with two underground stations within 2 blocks."

"The room was smaller than It looks in the booking website, nevertheless it was clean and the location was really good, plenty supermarkets, coffee shops, underground stations & bus stops nearby. We didn’t expected to be charged for a security deposit of 200£ but if you pay attention on the advertising it says so. We expect to get the deposit back but for now it’s all good."

"Coopeeative staff. Excellent location. No lifts. Expensive in view of facilities available"

"Worst experience at a hotel ever. Dirty room with a terrible smell of curry and leftovers in the microwave. We asked the receptionist how to open the window and she told us that she didn't know how to and that maintenance would tell us the next day. We had to buy air freshener and cleaned everything, we still couldn't get rid of the smell. We were told cleaning services would come in the morning - they didn't. The shower sink didn't drain. We were told maintenance would fix it in the morning - they didn't. We were told multiple times that there weren't any rooms to switch over to, until I said how close I was to leaving the hotel entirely, and a room magically appeared. An upgrade they called it, with flickering lights, smaller bathroom, broken and sharp shower head, and no AC/ heating. I wouldn't dare staying at this hotel ever again."

"Very basic- do not be fooled by pictures. These rooms are very basic and shabby. The only positive is the location as we were attending a concert in Hyde Park. Our group had three rooms and a member from each room had to give ID and a deposit of £200.The rooms/walls/furniture/floor etc. we’re very grubby, there weren’t any bedside tables, the beds were against walls so there wasn’t anywhere to have anything accessible (reading glasses/charger/tissues/drink). The rooms were hot, no ventilation. Room 3 was in the basement, no natural light so either bright ceiling lights or darkness. Our room had a window with bars, it adjoined an outside area where cleaners stored equipment, laundry, washed out buckets etc so it was very noisy early in the morning, they talked loudly, there was no consideration that guests may want to sleep after 7am. The bathroom sink had no plug, the basin was very small but had a large/kitchen tap so every time you put the tap on water went down the front of the unit, down you ! and all over the floor (see pic of rusty sink unit from long term usage). I feel the pictures used to advertise the property are old and misleading, the rooms are not advertised in their present/poor condition."