Mile Estates 5 Sunnyside Terrace, London NW9 5DL

"Rung out to the team this morning, I’ve been asked to leave a voice mail so I did. Tried my luck calling later in the afternoon, I’ve been informed the property is gone, which I fine, the market obviously moves fast, but the tone of the agent and the way he held a conversation 20 seconds short on the phone was absolutely horrendous. “The flat is gone, nothing else available, so bye” For someone to work in customer service I find it unacceptable. Not the way to make money. Two stars because I feel bad leaving just one. Cheers."

"My experience with Mile Estates can be summed up in one word: GREAT! From the moment I made the phone call to the follow up upon deciding to start the process of renting one of their properties everything was smooth and professional. Michael has done an amazing job explaining all the steps and was very patient with me and my questions, answering each one without any frustration (he is a star). I would definitely work with Michael and the team again if the opportunity arises."

"Normally I don’t write reviews but I really must commend the service I received from this agency. As a first time renter, I didn’t really know what I was doing. I was fortunate to come across a lovely little studio flat in Swiss Cottage with bills included being rented by Mile Estates so I quickly made an appointment. Michael Conneely was the letting agent who I dealt with and he was extremely efficient, friendly and helpful. He was always at the other end of the phone and answered all of my many queries before, during and after the viewing and made the entire process as smooth as possible! For a truly professional service, I highly recommend getting in touch with Michael."

"I don't usually write reviews unless they are to complain about something I didn't like. However, in this occasion I am writing to praise the Mile Estates team for their excellent service. October was a sad moment for us as My 19 years old daughter moved out of our place, however, Mile Estates professionals made the process a lot easier to bear and the whole experience was flawless. I highly recommend them for sales and for rentals. Thank you very much guys!!!"

"My partner and I were looking for a new flat to move into and the folks at Mile Estates have been extremely helpful throughout the whole process. Michael was quick to show us different properties and was very upfront about the pros and cons of all the flats that we saw. Once we found a place we were happy with, the letting process was straightforward without any hassle. Chloe has been very responsive whenever we've had any issues come up. Would highly recommend Mile Estates."