OYO Boston Court Hotel 26 Upper Berkeley Street, London W1H 7QL

"Filthiest hotel I’ve ever stayed at, and I’ve stayed in hundreds over the years. The bedding hadn’t been changed from previous guests and not only smelled bad but had yellow and red stains on it. There were bed bugs crawling round and bed bug traps/powder under the bed. The only toiletries provided was a small half bottle of shower gel I presume the previous occupant left. Rug in bathroom filthy. Dust and grime everywhere. Walls also filthy and stained with all manner of bodily articles. The room was high up yet the bathroom sash window was able to open fully to the big drop below. We actually managed to get a friend to bring us fresh sheets to change the bedding, revealing stains I’ll never forget on the duvets/pillows. Braved it for one night but after being bitten in several places, we decided to check out a day early in favour of somewhere much cleaner. Receptionist seemed concerned when confronted and acted surprised about the bedbugs (despite ours and my mothers room having the bed bug powder under the beds). Said he’d request a refund for us but two days later, still nothing."

"This place was beyond disgusting, all I can advise is for people to avoid this place like the plague. Though the plague was probably cleaner. The room was the most disgusting room I have ever had the misfortune of staying in. It was absolutely vile. Dirty, soiled bedding (and we actually had to buy new bedding) the worlds thinnest and most uncomfortable mattress and a thick layer of grime and dust everywhere. Our bedding had not been changed it was stained and full of hair. The glasses had cracks in them and THERE WAS BEDBUGS. Reception tried to pretend like they didn’t know about the bed bugs however there were bed bug traps beneath the bed so clearly they new the dirt and squalor they’re enforcing upon people. Absolutely disgusting, only managed one out of two nights booked. The staff are clueless and clearly aren’t bothered by the disgusting standard of the hotel. Also not sure if the windows are to a legal standard as they open fully and it’s a very long drop. Please do yourselves a favour and do not book here."

"Despite our trepidations from reading other reviews my partner and I were pleasantly surprised by our stay at the hotel. For the cheap price the rooms were well maintained and (fairly) clean. The member of staff we spoke to on check in was pleasant and the hotel itself was within walking distance of Marble Arch tube station so it was easy to get to. That said there were some downsides. The main one was that someone (hopefully just a cleaner) tried to access our room without knocking whilst we were in there - word of advice to potential guests: keep your key in the door like we did to stop this happening. Was most likely an honest mistake but considering my partner was in the shower at the time it would have been an unpleasant surprise for her. Additionally whilst they were clean there were a lot of old stains on the duvet cover and pillow cases. Overall we would recommend staying there to other people."

"Great location. The room was shabby and a bit dirty: sheets were stained and bathroom unclean. However we were somewhat satisfied because price was so cheap. If you want to save money and compromise on comfort - stay here."

"DO NOT STAY HERE!!!! Checked in late, was handed a key and waved to the basement down a darkened stairwell to find our room. Took awhile to find our room behind an unmarked door between storage rooms. Once we found the room, we discovered the hole drilled into the wall right through to the storage room next door, old mismatched, threadbare sheets and towels fit for rags. Comforters that hadn’t been washed in ages and flat pillows. The real fun was the shower in the corner of the carpeted room with a complete ecosystem of mildew and insects! The shared bathroom had a toilet seat which was cracked in half, lack of hand towels, and a similar lush ecosystem in that shower as well. Bugs love this place! We did not remove our shoes and could not get out of there quick enough! We were not able to get a refund and are out the cost of a night but made it out itchy, but bug free!"