ibis London Docklands Canary Wharf Off Preston's Road, London E14 9PE

"Really nice room and friendly staff. However the toilet in the room blocked on the first day, it was fixed and then made the whole bathroom smell of sewage. The bathroom door is also on a curved wall so we couldn't shut the door to get rid of the smell. Immediately after being fixed it blocked again, which meant that we had to use the toilet downstairs. There's no signposting that there's a downstairs toilet so on my first day I had to take a bus into canary wharf to find a toilet at 9am. Pillows very firm and quite uncomfortable. The Location wasn't great either. Advertised as close to the o2 but getting to the o2 (or anywhere) was a nightmare."

"Basic hotel with a very kind staff. Breakfast was very good and fresh daily. The 5th star is missing because of the tiny size of what's been called "family room" and a terrible sofa bed. All in all- great basic value for money hotel."

"5* stars for the lovely staff at reception! HOWEVER, this hotel most definitely has a drainage problem, as soon as I turned on the shower, it stank! Same with the sink, horrible and vile drainage smell. We paid £135 for 1 night, for which I expect at least the basic cleanliness from a hotel. I would recommend paying £10/20 extra and staying at the Hilton in this area, as you’ll get a better experience by far."

"Thank you all at IBIS .Very welcoming with great hints tips for getting around Canary Wharf, as well as other places great transport links close bye, depending where you want/need to be. All areas can be accesses by Transport for London. Got taxi from King's Cross cost £42. Manager suggested UBER back to King's Cross half the price. Manager and staff very helpful and accomodating, clean comfortable. Had 3 rooms booked for 3 nights ,comfortable sleep, ensuite great with liquid soap and hair wash, fresh towels. breakfast. Some good eating places nearby. O2 CLOSE BY ALSO. Staff assistance prior to arrival was really good following some concern on bill. Addressed immediately concern alleviated( awaiting refund back to card.) Hotel is close to busy roads, traffic noise yes but to be expected, however we did not have any concerns, slept well. Car park available but chargeable, not many spaces. Had small issue with toilet, unable to rectify straight away, offered to move us, no big issue, stayed in room , following day, maintenance man arrived resolved. As mentioned staff great very helpful. May need to be back in the area next year we know where we are booking. Hope to see you all again soon, thanks to each and everyone of the team . Hope you had a chocolate, yes we gave them some chocolates, that's how good we thought they are. Thank you all."

"Unfriendly staff, small room, no soundproofing, no fridge or water on arrival but that's just a detail. What I dislike are the cleaning ladies who come in without knocking and clean up quickly to make themselves look good. Not to mention that one of the cleaning ladies went through my stuff and stole some shoes. I have not received any message or call from the hotel about this. Disgusting."