The 29 London 29-31 Saint George's Drive, London SW1V 4DG

"it was terrible terrible terrible to stay. room wasn't clean at all and the staff wasn't kind at all. room has a lot of dust and some of my family staying in basement room it was stink. there was no paper towel in my room so I asked front desk they said come down to get it. there were no saying sorry for inconvenience and just "unkind". Breakfast was unbelievable. there were bread but no toaster. amazingly this hotel has "no vacancy" m"

"I saw the reviews here just before travel and I got worried. (We booked based on booking reviews that aren't that bad...) We spent 4 days in this hotel and finally had good experience. Pro: location, price (compare to London standard), clean room (daily cleaning), clean linen and towels (towels are changed every day), simple but ok breakfast, quiet room (we were in the basement next to noisy generators, but windows sealed perfectly), air condition we used for heating, hairdryer. Cons: small room, small bed (bit narrow for 2 people and a bit short for 184cm). Window looked to an air-shaft so no view and dark and noisy if window was opened. Fitted carpet was used. So my evaluation would be 3,5 stars, bit give 4 because all in all we had great time here."

"Just back from a 3 night stay here. Our room was on the 1st floor so no elevator wasn't really an issue for us. Room was compact but modern and spotlessly clean. Fresh towels every day, coffee/ tea replenished every day. Breakfast was choice of cereal, toast, croissant, pastries, bread rolls, ham, cheese, selection of fruit, yogurt, fruit juice and coffee machine was spot on! I read the reviews about this hotel and was really dreading my stay here but I was pleasantly surprised! There was clean pleasant smell throughout the hotel... It wasn't any more noisy than other hotels, you'll always here doors opening and closing and voices in corridors, it wasn't a major issue. The bed was a small double but it was comfortable and clean.... For the price and the location I honestly couldn't fault it. Our room looked freshly painted, if I had to pick a fault I would say the voile on the windows was a little grubby but that really is just being picky... We would definitely stay here again."

"On arrival of my stay the room I had been allocated was unacceptable and dangerous. The whole experience I had during my 1-night stay was awful, and this hotel shouldn't be allowed to operate in its current state. On my initial walking up to the room there was bed linen and towels on the stairs in front of fire extinguishers. In such an event as a Fire this could be a trip hazard or worse render access to the fire extinguishers useless. There was a hole in the ceiling, torn curtains, stained walls, bed, and walls. The hair dryer had electrical tape holing it together and questionable PAT testing label. I hope you can work on these details. I didn't sleep very well at all and have had to seek other arrangements for the remainder of my stay. I would not recommend staying here."

"The best thing about the hotel is the location, as other people have already described. Our room was on the third floor and there is no elevator, so we had our problems getting our suitcases to the room. The rooms are extremely noisy, even after the official night's rest (10 pm) we could hear people stomping around directly above us at 11:30 pm. The rooms were not properly cleaned, there was hair and dust everywhere, overnight my cell phone display was full of dust. The room was way too small for 3 people, especially the double bed, as well as the bathroom. The hair dryer is outside the bathroom and once during use just went out. The electrical outlets worked fine. Breakfast in the basement was fine, nothing out of the ordinary. The staff at breakfast kept jumping around between people, they didn't say anything, they didn't really come across as friendly. So if you place a lot of value on the location in the city center and have few demands on the accommodation, this is the right place, the hotel is also not too expensive."