Brook Green Hotel 170 Shepherds Bush Road, London W6 7PB

"Beautiful looking pub and hotel once inside. Rooms are compact but have everything you need including toiletries and honest minibar. Service on arrival was great; staff friendly and informative and helped make the stay a little more special on the day. Unfortunately waited ages to be checked out in the morning. Felt like I was a nusicene during their breakfast period on Saturday morning, with staff disappearing, left the key at reception and walked out. The location was great, well lit and walking distance to the station, The Apollo and plenty of restaurants and bars."

"My and my wife visited the town for the Xmas Holidays and we couldn’t be at better place! Overall, We had great experience with the BrookGreen Hotel. The staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect to celebrate a birthday weekend. Additionally they have very cosy and traditional Pub and restaurant atmosphere also the area around is pretty nice! Proper West London experience."

"Small hotel above a pub with a convenient location. We first visited the hotel in May 2022 and couldn’t be happier with the location, cozy decor and breakfast. However, our next stay in Nov 2022 was disappointing. The bathroom clearly needed a deep cleaning and painting. Breakfast items were missing, no avocado, no gluten free options etc. With a little more effort this could be great place…"

"After entering our room it was immediately obvious that it hadn't been cleaned since the last guests had checked out - bed wasn't made, cups were dirty, used towels in the bathroom, etc. In the end our room wasn't ready until 4:30pm (we first checked in at 2:20pm) meaning we had to change our plans for the day. This was seriously disappointing and, while staff were nice, no compensation was offered for the inconvenience and we just had to kill time until it was ready. If it wasn't for this I would have given 4 stars, as the location was perfect and the room was nice once it was actually ready."

"Super cute hotel with a pub on ground level! Very convenient to get to, just like a 5 minute walk or so from the tube station. Loved all the character in and on the building. Definitely ear plugs should be provided as it is down the street from a police station and an outlet on the bathroom as well, and the wifi was not very good inside the rooms. But the towel warmer was really nice to have in the bathroom! It was overall very clean and the bed and pillows were very comfortable. It is very apparent they take pride in their hotel and pub, definitely recommend!"