Star Hotel 97-99 Shepherds Bush Road, London W6 7LP

"1. Egur and the rest of the team were outstanding and helped us so much throughout the stay. We did last minute extension due to their outatanding service. 2. The room was clean, on the ground floor and comfortable. I rarely feel comfortable sleeping on the pillows when travelling but felt good sleeping on the star hotel pillows. 3. They took good care of our bags after we checked-out and did not hesitate to provide us with all the necessary support. 4. The hotel location was perfect with Tesco right in a front of it, a bus stop that takes you to/from the subway in under 10 mins, and restaurants all over the place. 5. Good value for money and the rooms are priced correctly. 6. Wifi service was perfect, and they gave me adapter and a cable to charge my cell phone. If anything, I think 10:30 check-out time is too early - perhaps add 30 mins or 1 hour - but this wasnt an issue for me."

"Stayed here when going to an event at the Apollo. Very friendly welcome, comfortable room and good WiFi. Big Tesco within a few minutes walk and a lovely kebab shop across the road. For able bodied people only as the stairs are pretty steep but will definitely return."

"Overpriced, shabby, but comfortable beds. No staff, no amenities. We were given a half roll of toilet paper and 2 towels for 4 people, no option to get more. More like a boarding house, but the room was a good size."

"Our family of 4 stayed here for a week while in London. It's an older hotel but very accommodating. We had 4 adults and the room had a double bed and 2 singles. The single beds were a bit worn but we managed. The room also had a small fridge and a kettle for tea or coffee in the morning. They held our bags as we arrived early and everything we asked for they suppled. I don't believe this place has a lift and luckily we were only on the second floor. For the money this was a very nice hotel. It was also within a couple blocks of 2 different tube stations."

"The hotel has a great location. It only takes a 10-minute walk to the undergroung stations where you can choose from 4 different lines. Grocery stores and restaurants are also close. The staff was extremely nice, helpful and friendly; they even provided luggage assisstance. This hotel had the cleanest room I've ever seen. I really enjoyed staying there."