Hotel 65 65 Shepherds Bush Road, London W6 7LS

"Well when can I start first! I wouldn’t recommend unless used to rude and impolite staff. We had purchased breakfast for our five day stay. More often than not, by the time we arrived to the canteen, they had run out of buffet breakfast (no cheese, him or croissants). Staff were predominantly polish girls, from which one was extremely unequipped to work with customers. She lacked any customer skills, professionalism and/or manners. She verbally attacked one of the customers in front of other dinners. When requested a piece of ham or cheese, the manager told us they’d run out (regardless we had paid for our breakfast). On the positive note, the room was nice and balm with heating on. Location is convenient, close to the underground with amenities such as Tesco or a local chip shop or bars."

"Hotel 65 is halfway between two tube stops, about a 10 minute walk away, but quite secluded from the center or main London attractions. The hotel is located on a street with many restaurants, shops and a small park with facilities for children to play. The staff does their job, they didn't check us in early, but they kept our luggage for us on the day of arrival and the day of departure, you can use the toilet. They pleasantly surprised us with breakfast included. Our room was relatively large with comfortable beds, TV, hair dryer, desk and small wardrobe, as well as a good sized bathroom. The cons for me were 2: the windows are not well sealed and therefore quite cold and noisy, and no air conditioning to keep you warm; there is no movable shower in the shower cabin in the bathroom, and when you take a shower, you also get your hair wet and it is quite uncomfortable for children as well."

"Just spent 3 nights there with our young children. I will definitely be back. For the price it was a lovely place to stay. Nice clean up to date rooms. And breakfast was a brilliant bonus. The staff are extremely hard working."

"Nice hotel, which consists of few buildings in the street. Our room was clean and tidy, we had everything we needed. Only one negative is that our room had older windows and it was located to the street - so on friday it was really noisy from outside - we felt like we left some window open but they were closed. Also the breakfast was really nice. It is more like a continental breakfast, without buffet, but there are few options in it. Metro station is 10 minutes by walk, price for accommodation us very reasonable."

"The hotel met our expectations, especially considering the price. The room was neat. Not too big, but sufficient as a place to sleep. You won't be there during the day anyway. As well as the bathroom. The bed was made every day and fresh towels were provided. The breakfast was also fine. The staff were friendly. The location is perfect. Close to bus stops, metro, supermarket and other shops. Me, my wife and son had a very pleasant stay!"