A to Z Hotel 150 Horn Lane, London W3 6PG

"A to Z is a reasonably priced basic(no frills) hotel, probably the cheapest in London. It is OK now, used to be worse. Customer service is awful - the manager wants you to have no demands, otherwise tells/shows you you are not welcome. Beware of racial and national "jokes" and remarks from the management - thriving and emblematic for the place. No manners whatsoever. Cash only(with payment conditions too). Run as a cheap place."

"Budget hotel. The staff member I dealt with was very friendly and the hotel is in a great location. My room was warm and sparsely furnished but fulfilled my requirements perfectly. The price was excellent. The bathroom enables you to have a shower, use the toilet, and brush your teeth all at the same time, very efficient."

"The first staff Member we met was very good. His English was poor but very helpful. Gave us choice of rooms and was almost apologetic that we had chosen to stay there. The room itself was ok. Small and dated but adiquitley clean. The shower and toilet where the same. Nothing to write home about but no dirty. The room had a slight smell of cigarettes coming through the vent system. But nothing bad. Bed was clean and averagely comfortable. As a whole it was a room for the night nothing else. The free breakfast in the morning was just toast and coffee. The breakfast staff where pleasant when the where not in their phone's. All in all. Short stays only. Nothing special. Still London prices for £79 for two nights."

"Ok hotel, cheap and get what you pay for. Some rooms can be decent and reasonably clean, but have stayed in a couple rooms where we were not happy. Needs a massive refurbishment and deep clean. But staff can be friendly and has usually attended to me and my partners requests. You are lucky to get a kettle as there are only some in a few rooms but may be lucky requesting one."

"Room stinks of smoke, fire alarm is actually covered by a carrier bag (be it previous guest or hotel staff this is an appalling lack of health and safety). Room is very basic. Although the white sheets seem clean the rest of the bedding does not (and also stinks of smoke). Bathroom has poor drainage and lacking anywhere to hang towels. There is a kettle in the room but nothing allowing you to actually use it (cups for example). Basic breakfast is included but not sure if i actually want to risk eating it. Cheap but worth paying a bit more to go elsewhere."