Travelodge London Park Royal 614 Western Avenue, London W3 0TE

"Room was shabby and bed linen blood stained. Two broken chairs in the room. Had to use one of them against the door as the door lock didn't work. Great view of Wembly Stadium."

"WARNING !! I have no complaints with the hotel but I paid cash for 24hour parking and was there about 18 hours 3 weeks later I have received 2 parking Penalty notices from Horizon Parking one for day I arrived and one for the day I left - make sure you keep the parking ticket. It has impossible to communicate with Horizon - I feel conned !!"

"Genuinely don't understand the bad reviews for our room (208, 1 double-bed + 1 single bed) was really good, well furnished and clean. The receptionists have always been very kind and helpful. I definitely recommend this hotel."

"Shocking cleanliness, out room had not been cleaned at all. It was also dangerous for my children as the desk was broken with nails sticking out. Complained and the staff were awful, just shrugged their shoulders and said there was nothing to do. We stayed for 2 nights and in the second night we did get moved rooms and the guy was had taken over reception was lovely, apologised and out stay was as it should have been the first night. Saw the hotel manager on Monday morning who was just as bad, had a work man there telling him to repair the desk and paint over the mould in the bathroom and around the windows. when I told him out issues he said 'we are aware they are getting sorted now'. They should have been sorted before we arrived and not risked my 5 year old hurting himself on nails! Have since been in contact with customer service after the manager offered an evoucher, we got a £26 refund from a £101.99 room for the Saturday alone, contested this and they thought that was sufficient even though I attached pictures. Will never stay in a Travelodge again, no concern for customer welfare, cleanliness or anything else other than money!"

"After reading the reviews beforehand, I wasn't expecting to much. We arrived at around (09/12/22) 1400, check in was 1500 but the kind male behind the reception let us check in early! Which was great! Easy to get to, quite a few things near by including a 5 minute walk to the train station which was superb and a garage right next to the hotel for snacks and fuel. We had a room at the front of the hotel, so unsure where the pub with loud noise was as we heard nothing. Motorway was in front, but we heard nothing so enjoyed a good night sleep. Room and bedding was clean, so overall we had a great night."