Richmond Harbour Hotel & Spa 152-158 Richmond Hill, Richmond TW10 6RP

"Stayed here for 1 night. The room was lovely- comfortable, bed was amazing. The spa is small but was not overly packed which I prefer. The relaxation room was lovely! There are quite a few stairs, not steep and there is a lift but still need to use stairs. I note this more as I have mobility difficulties at times- it’s not a criticism but I am sharing for others to consider. Ate in the restaurant - the gentleman who I presume is the manager is lovely. They provided me with a dairy alternative milk or the room. Food was lovely for dinner and breakfast. Unsure if some of the waiters are new but was incorrectly told that the ice cream was vegan and not the sorbet, even though the menu says different, plus generally I find sorbet is vegan. There was another item that the waiter said was vegan but it was not. This isn’t an allergy for me but a preference, but the waiter knowing the menu would be useful and if not sure, better to check. Car parking is limited but we got parked. I plan to return!"

"Lovely staff in the reception, restaurant and Spa... So welcoming! The room was great -the bed was very comfortable. The spa was so relaxing. Only fault was the outdoor jacuzzi could have been warmer. We had dinner in the restaurant and everything we ate was absolutely delicious. Would definitely visit again for all of the above plus the great location!"

"My father and I went to the harbour hotel for Christmas day dinner and stayed the night. The food was incredible. Wonderfully presented and tasted amazing. Highly recommend the pancetta wrapped turkey. The staff were lovely, both in the restaurant and at reception and despite a small issue issue with the room, the manner in which it was handled was greatly appreciated. The rooms were lovely, the beds were large and very comfy. Would recommend 10/10"

"We paid 231 for a superior double room with breakfast. The room was nice, a little smaller than I expected. The bathroom was really nice. The bed was surpsingly high but very comfortable. I slept well. The room came with complimentary Sherry and Gin. They also provided sparkling water BUT no still water. I only found this out in the morning when I poured myself a glass of water only to find it was Gin! The air conditioning also stopped working over night. Whilst the stay was not perfect I think I could have asked for still water had I known and asked them to fix the air conditioning had I chosen to. I really enjoyed the spa facilities. It was my first time smiling a spa so probably not the best reference. Make sure to take the bathrobes in the room when you go to the spa. And make sure you book any treatment well in advance of your stay."

"We rented the Library for our micro wedding ceremony. I highly recommend it. It was amazing! The staff was extremely polite, professional, and helpful. The place looked lovely. The food was very tasty. All guests were impressed. THANK YOU!"