Meadow View Surgery 141 Mandeville Road, Greenford UB5 4LZ

"The staff were really kind and helpful. Doris on reception was very empathetic and made sure I was seen on short notice. The doctor was also great and took the time to speak to me, ask questions and explain. Special thanks to Doris though, she really came through for me when I needed it :)."

"i am pleased to be back in my old surgery hca narinder is really nice and friendly and explains everything to me about my health needs especially my diabetes and high blood pressure so please with her, glad i have my previous doctor t sivarajah too he is super helpful to me very professional , the staff are amazing too very friendly , this is the best surgery i ever had , so glad to be back here,"

"The waiting time is 90 minutes to call the reception.. It says I'm 3rd in the queue. Do you need 90 minutes to answer 2 patients? Worst service. But getting money from NHS.."

"I've been a patient at this practice for many years. The HCA Narinder is very welcoming and I see her as a long lost friend, its always a joy to be seen by her. Dr T Sivarajah is one of the best since Dr Azra. He takes the time to listen to any of my concerns, and he explains fully every treatment I've had throughly. I've never been disappointed with any consultations with Dr T Sivarajah. Thank you both."

"****READ BEFORE REGISTERING**** RECONSIDER. BETTER GP SURGERY ARE THERE IN NORTHOLT I have never been to a GP that is very unprofessional. I must admit it’s not all staff. Some of the staff are very rice but majority of them are extremely rude. Very very UNPROFESSIONAL. Customer service is lacking. More training needed within the staff. Some don’t even deserve the job. Watching how others are treated made me realise, they HONESTLY CHOOSE WHO THEY WANT TO BE NICE TO. ITS ALMOST LIKE THEY HAVE THEIR FAVOURITE CLIENTS. Am Literally speaking to the receptionist. Phone is ringing. Not even “sorry, give me few min”, I literally got told nothing. Am still talking “she answers the phone” ABSOLUTELY SHOCKING. When I said excuse me her exact reply was “sorry am on the phone” but WAIT WAS I NOT JUST SPEAKING TO YOU. I wish I took her name You go into an appointment expecting a smile and a good customer service. Especially in the morning. They literally ruin your whole mood for the day. I wish I can give NO STAR. If you request a medical report, history or even a letter. It takes them more than one week to prepare it. Considering there are many staff, the requirements for the clients aren’t met. You have to Constanly call EVERYDAY to chase up. They’re All Sri Lankan Tamil, there’s no confidentiality. Anyone in the waiting area can hear the conversation between the receptionist and the clients. They most definitely take advantage of the clients as they have lack of understanding in English. Most of them go here because they have no English. Every client that goes here is vulnerable adults. They’re fully aware of this. It’s absolutely disgusting the way I see some of the clients being treated. I honestly walked out feeling so distraught. We are all human beings at the end of the day. No one deserves to be treated any less honestly."