Complete Runner Ltd Leeds Road, Ilkley LS29 8EQ

"Very helpful and informative service… even modelling products for me! Well worth visiting as apposed to shopping online!"

"Unfortunately I had a VERY disappointing experience. As a new runner, I really needed advice as I was getting blisters from a pair of shows I bought online so I went to get some proper advice. I was put on on a heat map and told my arches were fine but I must promote because I have blisters from my other shoes and they must also be too small. I didn't like the feel of a couple of shoes, so they pulled out a supportive ASICS GT trainer for me, that felt fine, and told me I needed to go up a size, from a 4 to a 5 (although nobody at any point felt how my foot was in the shoe). Long story, they are not only an OLD model that you can get for £45 online (I paid £105), they are wholly unsuitable. I have now had my gait analysed properly and I am a normal runner, I also checked the box and they gave me a size 5.5 which is too big, and the shoes are useless for me. I wanted to support local, but as a single mum who can not afford to just throw £100 away on a pair of shoes I am incredibly disappointed. Nice little shop for people who know what they want but would not recommend if you need advice and support making the right purchase - I feel like they just wanted a sale regardless of whether the shoes were right for me or not."

"The shop has really helpful staff (very knowledgeable, and into running) and a great range of shoes! Picked up some extra bits and bobs (runnings socks and a shirt) and was amazed with the socks especially. Will be picking up my next pair of shoes from here, whenever that might be. Thanks Complete Runner!"

"Excellent service from very experienced and empathetic staff. Whilst there may be an online option that is a little cheaper, the value of the advice both for the shoes and for my sons running progression was worth many times any possible discount. There were social distancing measure in place , plus hand sanitiser and a screen where you pay. All in all and excellent experience."

"Great little shop, wide selection of running gear including all types of shoes. Great customer service offering fantastic advice with no pressure to buy at all. Even let me run out the back to test my new sacauney trainers which are fantastic!"